A hospital serves many purposes. Hospitals work to improve people’s health; treat people with injury and disease; educate donors, health professionals, patients and community members; and improve understanding of health and disease. In carrying out these activities, this organization works to respect the values and dignity of its patients.
As a patient in a Prisma Health hospital, you have rights that we are committed to protecting and promoting.
Your rights include the following:
As a patient in our facility, you have responsibilities. You and your family/guests are responsible for the following:
Mail complaints: DHEC, Bureau of Health Facilities Licensing , 2600 Bull Street, Columbia, SC, 29201
Fax complaint: (803) 545-4212.
Call: (803) 545-4370 and let the operator know that you wish to file a complaint.
The Joint Commission (TJC)
Online: Complete the online form at https://www.jointcommission.org/report_a_complaint.aspx
Call: (800) 994-6610
Prisma Health Patient & Family Relations
Prisma Health Patient & Family Relations maybe contacted by email PFamilyRelations@ghs.org or by pager 864-455-7975.