Greenville Health System (GHS) has made a commitment to excellence. Our fiscal year goals and measures are tied to six pillars of excellence: people, service, quality, growth, finance and academics. Below is a snapshot of our performance in FY 2015. Green indicates the target was met, yellow highlights results just below target, and red signifies an opportunity for improvement.
We work to transform health care.
|Annual Employee Opinion Survey||Percent Participation||87%||93.0%|
|Wellness Measure: A1c||Percent Reduction||3%||6.7%|
|Wellness Measure: LDL||Percent Reduction||3%||9.3%|
Patients and families are the focus of everything we do.
|Inpatient Satisfaction||Average percentile rank of HCAHPS Domains*||71st %-ile||69th %-ile|
|Physician Practices||Average percentile rank of CGCAHPS Domains*||63rd %-ile||58th %-ile|
|Emergency Services||Average percentile rank of Press Ganey||46th %-ile||22nd %-ile|
To learn more about inpatient and physician practice satisfaction ratings, click here.
We provide right care at the right time and in the right place.
|CMS Clinical Value-Based Purchasing*||Compliance||98%||98.4%|
|Magnet® Journey||Application Submission||Due 9/30/15||Achieved|
*CMS Clinical Value-Based Purchasing Compliance: Value-Based Purchasing, a Centers for Medicare & Medicaid Services initiative, will reward (reimburse) hospitals, including Greenville Health System, for delivering high-quality care, treating their patients with respect and compassion, and ensuring they have the opportunity to participate in decisions about their treatment. In 2013, it incorporated 12 clinical process-of-care measures. It also will use eight measures from our patient satisfaction survey, which is Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).
We develop our system to meet the needs of our communities.
|MyHealth First Network Providers||Number of Providers Enrolled||1,750||1,936|
We responsibly direct our resources to support our mission.
|Operating Margin*||Operating Margin*||1.8%||1.9%|
|Epic Rollout||Performance Designation||“Best Performer”||Achieved|
|Per Member Per Month Spend||Average Spend||<$535||$508|
*Operating margin represents operating income divided by total revenue. Total revenue includes Net Patient Service Revenue and other revenue such as philanthropic contributions. Operating income includes total revenue less all expenses incurred to operate a hospital. A healthy operating margin is necessary for a hospital to invest in capital and technology and further position it to meet the needs of its constituents.
We educate to transform health care.
|Peer-reviewed Journal Articles with GHS Attribution/Identification||Number of Articles Published||200||311|
|Extramural Funding||External Funding for Research Activity||$3 million||$8.4 million|
|Student Opinion Survey||Implementation||9/30/15||Achieved|