Prisma Health technology benefits patients, families

Before Kayla Bryant was married, she looked for a physician in Greer and chose a Greenville Health System family medicine practice. She felt Prisma Health best suited her needs.

Now, she’s married and recently had her first child, Elijah. She still relies on Prisma Health to care for her growing family and Prisma Health’ commitment to leveraging technology allows the health system’s providers to better understand the medical history of her family.

“The beauty of Prisma Health is not having to worry about the continual paperwork or doctors not knowing our medical history,” Kayla said. “We are confident in the system they have and trust them to assist with any and all medical decisions.”

Kayla is referring to how Prisma Health providers have access to her family’s electronic medical records (EMR).

If Kayla or another member of her family needs care after hours or on a weekend, they are able to visit any Prisma Health MD360 location and the physicians will have a good understanding of their medical history. When they return to their internist, family medicine physician or pediatrician, their physician will be aware of the trip to MD360.

Prisma Health no longer uses paper charts to deliver and manage care. These electronic medical records follow Prisma Health patients to each of the health system’s seven medical campuses, six acute care hospitals, two specialty hospitals and its more than 150 affiliated practices.

Prisma Health is the first health system in South Carolina to achieve the HIMSS Stage 7 designation by the Healthcare Information and Management System Society (HIMSS). This designation plays a role in ensuring electronic medical records are available to clinicians and contributes to patient care and safety.

Only 6.1 percent of U.S. hospitals have achieved this advanced level of providing care.

“Prisma Health has achieved a level of consistency of use that is rare among integrated delivery systems,” said John Hoyt, Stage 7 revalidation lead for HIMSS Analytics. “This is indicative of a strong sense of urgency and effective leadership to get everyone on board in using the EMR. All of this has been accomplished in a few short years. Additionally, Prisma Health has effectively used EMR tools to begin making significant progress in dealing with health status issues that are particularly endemic to the Upstate, such as diabetes and obesity.”

This technology also makes it possible for patients like Kayla to conveniently have access to information involving their health through the MyChart app. Prisma Health patients can review their latest test and lab results and receive preventive care recommendations with the app, as well as schedule appointments for screening mammograms, doctor visits and SmartExams, a telehealth service that allows patients to be treated for minor care illness via their phone, tablet or computer.

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