Patient Resources

Thank you for choosing Greenville Health System (Prisma Health) for your healthcare provider. To help you feel comfortable and well-informed during your stay with us, we have provided a variety of resources:

Frequently Asked Questions

We have provided answers to some common questions about the surgery process to help our patients stay informed. If you have additional questions or concerns, please call our patient care line at (864) 455-5555 or talk to your physician.

How do I pre-register?

After your surgeon schedules your procedure, a staff member will call you to complete the admissions process.

How should I prepare for my surgery?

The best way to prepare for surgery is to carefully follow all of the instructions provided by your doctor. If you are confused about any of the instructions, be sure to ask your doctor for clarification.

What should I bring with me?

Our Preparing for Surgery guide provides information about what to expect before and after your procedure, what to bring to the hospital, and related information.

How many visitors can come with me?

We ask that you limit visitors to one for your pre-assessment appointment and two on your surgery day if you are returning home the same day. Patients who will remain in the hospital following surgery may have more visitors.

What is a Universal Medical Form?

A universal medical form is a chart to help you and your family keep a current record of information that your healthcare providers need to know, such as immunizations, allergies, medications, vitamins, supplements, or over-the-counter medicines.

Who do I speak with about financial questions?

Billing and financial questions can be directed to the Patient Accounts office at (864) 454-8611 or toll free at (800) 998-8669.

Other Resources

Please visit the links below for more patient resources.

Physician Podcasts and Educational Videos Vascular Health Alliance

Patient Satisfaction Survey

As part of our ongoing quality assessment and improvement activities, we survey our patients to learn about their experiences here. Your comments and suggestions about your visit will help us evaluate our services, and understand how we might improve our care.

You may receive our survey by mail or email. To ensure confidentiality, this survey is administered by an independent third-party, Press Ganey Associates, Inc. It should take you approximately 5 minutes to complete.

Thank you in advance for completing the survey. Your participation will help us to improve the quality of care that we provide to you, your family, friends and neighbors.

Rapid Evaluation Clinic

The Rapid Evaluation Clinic is a venue for surgical consults to occur with patients that need urgent, but not emergent, surgical evaluations.  This clinic operates after normal business hours to provide extended surgical consults in a more timely and cost effective manner to the patients and the referring physicians.

Hours and Location

Greenville Memorial Hospital, Second Floor, Perioperative Services
Mon-Fri, 6:00 p.m. – 10:00 p.m. and Saturday, 9:00 a.m. – 2:00 p.m.
(864) 455-7000 (Prisma Health referral line).

The nurse in the referral department will contact the surgeon on-call and you will be able to discuss the continuum of care for your patient.