Prisma Health Eye Institute employs knowledgeable, highly trained, ophthalmology professionals to assist in your care. We have both Certified Ophthalmic Assistants (COA) and Certified Ophthalmic Technicians (COT) with advanced training and a patient centered approach. Our assistants receive a minimum of six to twelve months training to obtain the COA certification. Our technicians train for one to two years to earn their certification status as a COT. Additionally, COA certificants have completed an independent study course or accredited training program and passed the COA level examination. COT certificants have completed at least 2 years of ophthalmic experience or accredited training program and passed both a written and skills examination. Both are required to complete at least 18-26 continuing education hours to keep their certification. COAs and COTs are trained to perform many skilled tasks, and have the knowledge and confidence to provide better patient care. They have demonstrated an eagerness, and commitment to their professional career, and have invested time and effort in pursuit of their education and certification. Our staff has many years of experience with the advanced technology we offer at the Eye Institute.
The physician practice specialists welcome patients upon arrival to the Eye Institute. Our staff is professional and well cross trained to assist with the registration process. The team makes every effort to obtain all needed billing information prior to your arrival. We send new patient welcome packages at the time of scheduling to allow patients to bring completed forms that help us to expedite care. Our administrative staff is able to meet specific patient requests such as translation services and helpful directions. From check in, to surgery scheduling, and insurance inquiries -the team at the Eye Institute assist patients along the way.