Thank you for choosing Cypress Internal Medicine–Patewood to meet your healthcare needs. As part of Prisma Health, our practice serves as the gateway to the comprehensive offerings available through the state’s largest health care network.
Cypress Internal Medicine–Patewood is honored to offer health care to you and your family. Our physicians and staff seek to meet the needs of patients with skill and compassion. You’ll find that we offer all the services you and your family need to achieve and maintain a healthy lifestyle.
Our physicians are committed to your health. Our services include …
- Acute care
- Aerosol treatments
- Annual exams
- Bone densitometry
- Chronic illness care
- Depression diagnosis and treatment
- EKG testing
- Nutrition counseling
- On-site laboratory
- Preventive care
- School physicals
We see patients by appointment, except for medical emergencies. If you need an urgent appointment, please call the office and we will make every effort to see you the same day. Please arrive 15 minutes before your scheduled appointment so that our front office and clinical staff may prepare for your visit with the doctor.
If you arrive after your scheduled appointment time, we may ask that you reschedule your appointment for another day.
If you are unable to keep an appointment, we request that you notify the office 24 hours in advance. Missed appointments may result in a fee. Our clinical staff is available to answer questions and help you decide if you need an appointment.
Our physicians are available for after-hours emergency calls. For all medical emergencies, please call 911.
We request that routine questions be directed to the clinical staff during office hours.
Patients who are admitted to the hospital for treatment will be cared for by Prisma Health hospitalists (the inpatient physician team).
Visits to the nurse are scheduled by appointment for immunizations, weight checks, blood pressure checks, B-12 shots, testosterone shots, cardiac event monitors, diabetes and/or osteoporosis education and medication assistance programs.
Prescriptions and prescription refills will be given at your office visit. If you need a refill between visits, please call us during office hours. We will need two business days to process requests for prescription refills. We do not refill routine prescriptions after hours or on weekends.
Special forms and correspondence
A processing fee will be applied for special forms and correspondence, including but not limited to requests related to life insurance, employment, sports/physicals, driver’s licenses, nursing home and assisted living admission forms, and FMLA.
Insurance and payment policy
Our office will assist you in filing claims with your insurance company. Payment for co-payments and deductibles must be made at the time of your visit. Please be familiar with your insurance benefits and requirements. There may be fees from your insurance company if you use an unapproved location for laboratory tests or fail to obtain appropriate authorizations. Please notify our office with any changes to your insurance, address, phone number or personal information.