Riverside Family Medicine–Eastside is a family of exceptional doctors who value patient and community health. As one of Greenville’s oldest, most-respected and established practices, our providers are known not only for their focus on patients’ immediate healthcare needs and concerns, but also for their dedication to providing preventive long-term care.
Here, you’ll find physicians who will get to know you on a first-name basis, who will take the time to answer your questions. Our goal at Riverside Family Medicine–Eastside is to provide you and your family the highest level of care in a compassionate and accepting environment.
Providers
Services
We offer a variety of services including:
- Acute care (we offer same-day appointments for acute care needs)
- Adolescent and adult medicine
- Annual physicals/wellness exams/preventive exams
- Asthma management and aerosol treatments
- Chronic illness care
- Counseling for depression, behavioral challenges and weight control
- Diabetes management
- EKG testing
- Immunizations and vaccines
- In-office laboratory for select tests (processed by Prisma Health Laboratory Services)
- Minor dermatologic procedures
Office policies
Appointments
To limit wait times, please call ahead to make an appointment with one of our physicians or physician assistants. If you need an urgent appointment, call as early as possible in the morning so we can try to work you in the same day.
Please make appointments for physicals, surgical procedures and routine exams at least two weeks in advance.
Missed appointments
If you cannot keep an appointment, notify the office at least 24 hours in advance. A $25 no-show fee may be charged when appointments are not canceled in time.
Emergencies/urgent care
For all medical emergencies, please call 911. If you need to speak with a doctor after hours, please call 864-454-2700 for instructions on reaching our on-call physician.
For non-emergencies when the office is closed, your doctor might suggest one of Prisma Health’s five MD360® Convenient Care locations, which are open with extended hours every day on a walk-in basis.
Medical questions
Our professional staff is happy to assist you with any questions you might have throughout the day. Questions that require a response from our doctors or physician assistants may take up to 24 hours to answer and return. Please inform us if you have an urgent request.
Hospital coverage
If you need to be hospitalized, we will refer you to the care of physicians in the Hospitalist Program at a Prisma Health facility. These doctors specialize in hospitalized patients and offer immediate, high-quality, continuous care.
Hospitalists also provide us with regular updates on your condition. Then, upon discharge, you return to the care of your family physician. In some cases, upon patient request, we will refer you to another inpatient hospital.
Prescription refills
Please ask for refills at your visit with the doctor. Prescriptions written with refills may be on hold at the pharmacy. Please check with the pharmacy before calling the office to see if a refill is available.
Some prescriptions require a return visit to see the doctor. We do charge for calls requesting refills of routine medications (there is no additional charge for multiple medications).
Special forms and correspondence
A processing fee may be applied for special forms and correspondence including, but not limited to, requests related to life insurance, employment, sports/physicals, disability, driver’s licenses, nursing home and assisted living admission forms, and FMLA.
Insurance and payment policy
Our practice participates in most major insurance plans and Medicare. Claims will be filed by the practice. Patients are responsible for any changes not covered by insurance.
For your convenience, our office accepts cash, checks, and most major credit and debit cards.
