Palmetto Family Medicine

3551A Rutherford Road, Taylors, SC MAP
864-522-4750
864-522-4755 FAX

Palmetto Family Medicine has been proudly serving the upstate of South Carolina since 1999. Our providers are dedicated to caring for the entire family in a comprehensive and compassionate manner. We focus on promoting wellness and healthy lifestyles through all stages of life and providing complete and proven care in the management of acute and chronic diseases.

Our entire staff aims to provide our patients with personalized, comprehensive care for generations to come!

Services

  • Primary care
  • Well child exams
  • Well woman examinations
  • Annual physicals
  • Sports physicals
  • Full laboratory testing
  • Immunizations
  • Preventive health care

Office policies

Appointments

We see patients by appointment, except for medical emergencies. If you need an urgent appointment, please call the office and we will make every effort to see you the same day. Please arrive 15 minutes before your appointment so that our front office and clinical staff may prepare for your visit with the doctor. Late arrivals may be asked to be rescheduled for another day.

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Nurse visits

You can make an appointment with a nurse for immunizations, weight checks, blood pressure checks, B-12 shots, testosterone shots, diabetes education and medication assistance programs.

Missed appointments

If you are unable to keep an appointment, we request that you notify the office 24 hours in advance. Missed appointments may result in a fee. Our clinical staff is available to answer questions and help you decide if you need an appointment. A staff member will return all calls made before 2:00 p.m. on the same business day. Our staff may not be able to return routine calls received after 2:00 p.m. until the following day.

After hours

Our physicians are available for after-hours emergency calls. For all medical emergencies, please call 911.

Medical questions

We request that routine questions be directed to the clinical staff during office hours.

Hospital coverage

Patients who are admitted to the hospital for treatment will be cared for by Prisma Health hospitalists (the inpatient physician team).

Prescriptions

Prescriptions and prescription refills will be given at your office visit. If you need a refill between visits, please call us during office hours. Keep in mind two business days are needed to process requests for prescription refills. We are unable to refill routine prescriptions after office hours or on weekends as the physician on-call may not have access to your medical record.

Special forms and correspondence

A fee may be applied for special forms and correspondence, including but not limited to requests related to life insurance, employment, sports/physicals, disability, driver’s licenses, nursing home and assisted living admission forms, and FMLA.

Insurance and payment policy

Our office will assist you in filing claims with your insurance company. Payment for co-payments and deductibles must be made at the time of your visit. Please be familiar with your insurance benefits and requirements. There may be a fee from your insurance company if you use an unapproved location for laboratory tests or fail to obtain appropriate authorizations. Please notify our office with any changes to your insurance, address, phone number or personal information.