We kindly ask that you provide us with your current insurance card at each visit, as well as notifying the front staff of any changes in your coverage or demographic information.
Our office is open from 8:00 a.m. to 5:00 p.m. Monday through Thursday and from 8:00 a.m. to 4:00 p.m. on Friday. We are available daily to schedule appointments by phone from 8:30 a.m. to 5:00 p.m. After hours, please call our main number and follow the prompts.
We will attempt to schedule all appointments according to the patient’s needs. Some insurance plans require a referral by the primary care provider before appointments are made. It is the responsibility of the patient to know the requirements of their particular plan. A parent or legal guardian must accompany anyone under the age of 18 at the time of their appointment.
Due to the nature of our specialty, there may be emergency appointments that can lead to unscheduled delays. We will keep you informed of delays and reschedule appointments as necessary.
Prescriptions and renewals of prescriptions should be completed during a regular office visit. Renewal prescriptions can be handled over the telephone during regular office hours. We regret that we are unable to provide prescriptions after hours or on weekends.
Insurance is filed as a courtesy to patients. However, the patient is responsible for any co-pays or unmet deductibles at the time of service. This office participates in most health insurance plans. Please contact your insurance company regarding your benefits.
The charge for the diagnosis and treatment of your fracture is called a global fee. A global fee is a one-time charge that covers the physician’s office visits (after the first one) for a period of 90 days. The initial cast is included in the global fee. X-rays, additional casts or splints, and other supplies are NOT included in this global fee.
The global fee is endorsed by the American Academy of Orthopedic Surgeons and the American Medical Association. It is recognized by Medicare, Medicaid, Worker’s Compensation, Blue Cross/Blue Shield and all commercial insurances.