Due to the time-sensitive nature of cardiac care, we schedule patient appointments no more than one month in advance. After you see our cardiologist, if you need to schedule a follow-up appointment, we will enter the month in which you need to return into our computer system. When it gets closer to the time for you to return for your office visit, our computer system prompts our schedulers to make your appointment. After your appointment is scheduled, they will mail you the date and time.
- You will be notified by mail approximately two weeks to one month before your return appointment is due. If you receive the appointment notice and cannot keep the appointment, kindly call our office to reschedule.
- If fasting lab tests are required, please try to come in two or three days before your appointment to have them done. For all other lab tests, please arrive 30 minutes before your appointment time.
We know your time is valuable and we try to make your visit to our office as pleasant and efficient as possible. Occasionally, we must change your appointment because of unforeseeable changes to your physician’s schedule. We try to keep this to a minimum, and we will notify you as far in advance as possible. Similarly, if you are unable to keep your appointment, please let us know as soon as possible.
We make every effort to accommodate all requests for specific physicians within our practice. However, there may be times when the physician requested is unavailable. At that time, you may see one of the other physicians in our group, or if you prefer, reschedule for the requested physician.
Insurance & Payment Procedures
Payment, including insurance co-payment, is expected at the time of service. You may pay your bill with cash, personal check, or credit card. For your convenience, we accept most major credit cards.
As a courtesy to our patients, we will file your primary and secondary insurance claims, but you must provide the appropriate insurance information.
If you do not have insurance, please call our billing office at (864) 454-2000 before your appointment for an estimate of the amount due at the time of your visit.
Regardless of insurance, payment remains your responsibility. We realize that temporary financial problems may make it difficult for you to pay your balance immediately. Please contact us promptly so that we can make arrangements for payment that will meet your needs.
We appreciate your attention to these financial matters.
If you have questions about your bill or insurance, please call our billing office at (864) 454-2000, or toll free at 1-888-284-6024.