Prisma Health is aware that many employers and employees struggle with limited healthcare benefits. Some have no health care insurance at all. With that issue, employees are likely to put off seeking assistance for problems, or decide not to seek help. We are available to fill this gap by providing a valuable service to all employees, regardless of insurance coverage, for assessment and intervention for a variety of problems and issues.
Prisma Health EAP believes that a good program begins with creating trust and being proactive. We encourage wellness and early intervention, as well as early and easy access o services when needed. We also believe that the communication with the Human Resources department of the employer is of paramount importance to ensure that Prisma Health EAP is working in collaboration with the policies ad procedures set forth by them.
The goal of EAP counseling is crisis intervention, goal setting and problem resolution. This type of counseling will be done when it is clear that short-term treatment will, in fact, be effective in the individual’s case and will meet their needs. Most often, this is all that is needed.
When it is clear that the scope of the issues/problems go beyond that of short-term help, the EAP counselor may recommend that the person be referred for treatment elsewhere. When suggesting services outside the EAP, alternative options are reviewed with the client. Every effort is made to make referrals in the best interest of the client considering factors such as provider qualifications, client insurance plans, hours of service and fees.
For more information about Prisma Health Employee Assistance Program, contact us at (800) 868-6869 or (864) 455-2360.
Employee Assistance Program
1020 Grove Road
Greenville, SC 29605
EAP Confidentiality: Counseling contacts between Employee Assistance Program counselors and clients are considered confidential. Information about use of EAP is not shared unless written permission is provided by the client.
EAP strives to protect privacy and to keep client information confidential as required by federal and state laws and regulations.