MLK Diversity Leadership Awards

GHS’ Diversity Department hosted the 10th Annual Martin Luther King Diversity Leadership Awards Luncheon. Attendees heard from Nontombi Naomi Tutu, a race and gender activist from South Africa and daughter of Archbishop Desmond Tutu.

A GHS employee and department also were honored at the luncheon. Betty Johnson, an Environmental Services member at Oconee Memorial Hospital, won the individual award for advancing the legacy of Dr. Martin Luther King in Oconee through her community service work. Staff of the GHS Mobile Health Clinic (see photo above) won the departmental award by taking high-quality access to health care into underserved communities.

Organizational Equity Department Debuts

Formerly called the Department of Diversity, Organizational Equity’s expanded focus is designed to assure high-quality medical services for all, address community health challenges in conjunction with other community partners, foster equity within our employee population, and ensure broad-based educational recruitment, support and administration. Supporting and enhancing our targeted efforts in diabetes and mental health are key components of that focus.

Language Services

GHS is committed to bridging communication and cultures compassionately and innovatively for the patients, families and communities we serve. That’s why Language Services offers interpretation and translation services for free to patients who need them.

The department’s team of qualified medical interpreters provides services in person, over the phone or by video—totaling over 80,000 encounters this year! These highly trained interpreters serve GHS hospitals, outpatient facilities and physician practices and are stationed on-site at several locations.

GHS is one of the few health systems in the nation with a team of in-house translators. This team translates a variety of GHS documents to ensure that patients with limited or no English proficiency have access to print materials. Last year, the team translated more than 581,000 words!

This fiscal year, our interpreters …

  • Facilitated 43,307 in-person interpreting encounters
  • Were involved in 27,636 phone interpretations
  • Participated in over 9,200 video interpretations

Our team provides access to more than 200 languages. In addition to Spanish, commonly requested languages include Vietnamese, American Sign Language, Arabic and Chinese.

Supplier Diversity Program

The Supplier Diversity Program is part of GHS’ commitment to make supplier diversity part of the system’s culture and the way it conducts business. GHS realizes it is important to have suppliers who mirror the diverse workforce and patient base served by the state’s largest nonprofit healthcare organization.

For FY 2017, GHS focused on advancing supplier diversity and increasing Tier II spending with a goal to exceed $2 million. (Suppliers are grouped into tiers: Tier I suppliers are direct minority, veteran or woman-owned businesses: Tier II suppliers are diversity vendors, typically smaller companies subcontracted as part of a larger project). Tier I spend was approximately $28 million, while Tier II spend was approximately $2.8 million.

Additionally, the GHS Purchasing Department participated in a Minority Business Accelerator (MBA) program through the Greenville Chamber of Commerce. The program provides opportunities for students to present business plans, receive feedback and access resources for continuing the development of that plan. The MBA students are established entrepreneurs hoping to take their business to the next level.

Within GHS

GHS continues to strive for a diverse workforce to better serve our varied patient populations.

Age Percent
18-19 0.29%
20-29 18.5%
30-39 25.89%
40-49 22.82%
50-59 21.51%
60-69 10.07%
70-79 0.94%
80+ 0.03%
Race/Ethnicity Percent
American Indian/Alaskan Native 0.17%
Asian 2.14%
Black/African American 14.84%
Hispanic/Latino 2.63%
Native Hawaiian/Pacific Island 0.08%
Two or more races 0.84%
White 79.30%
Gender Percent
Female 80.41%
Male 19.59%

Employee Resource Groups at GHS

Employee Resource Groups are voluntary, employee-led groups sponsored by the Diversity Department. Our five groups total over 650 members and were busy this year.

  • African American Network focused on becoming more inclusive of our diverse African American employees
  • GHS Veterans Association participated in many community outreach events for veterans
  • GHS Young Professionals hosted numerous social and community service activities for its members
  • The Levi S. Kirkland Sr., MD, Society continued to mentor underrepresented minority medical school students
  • Women in Medicine and Science hosted events to celebrate the work of female physicians and biomedical faculty and to help one another overcome the challenges of being a physician

LGBT Patient Care Collaborative

The GHS LGBT Patient Care Collaborative consists of doctors and other clinical specialists committed to delivering safe and affirming health care that meets the needs of lesbian, gay, bisexual, and transgender patients and their families. The group is expanding and is training clinical leaders on the unique medical needs of LGBT patients.

Health Equity Task Force

In 2016, the Diversity Department created GHS’ first Health Equity Task Force. Now completing its first year, the task force focuses on systemwide solutions to health equity issues within GHS.

2017 Annual Report Table of Contents