Health Care Away from Home

Options for out-of-town visitors

If work or play has brought you to the Upstate for a few days, we want to do our part to help you by providing for any healthcare needs you may experience while you’re in town. Prisma Health has a variety of options for those needing medical care away from home.

If you believe you are experiencing a medical emergency, call 911 or visit a Prisma Health Emergency Center.

Call 1-844-447-3627

Prisma Health asks people seeking help for medical conditions that are not emergencies – whether for adults or children – to call 1-844-447-3627. You will receive an appointment with a provider most appropriate for your needs. This will ensure that emergency rooms can respond to emergencies as efficiently as possible.

SmartExam online doctor visits

Perhaps the easiest way to get care for minor illnesses and injuries is through SmartExam, an online tool that connects you with a Prisma Health care provider. You can use SmartExam to receive a diagnosis and treatment plan (and prescription from a nearby pharmacy if needed) for a number of common conditions such as …

  • Bladder infection or urinary tract infection (UTI)
  • Cough, cold, allergy or chest infection
  • Sore throat
  • Flu
  • Sinus pain or pressure

Health Care for Children

If you have children needing health care while you are in the Upstate, you can call 1-844-447-3627 during normal business hours to schedule an appointment with a pediatric provider.

If your child needs care after hours or on the weekend, you can bring them to any of our convenient care locations. You also can call one of the practices listed here (during their hours of operation) for an appointment with a pediatric provider.

Children’s Hospital After-hours Care
890 S. Pleasantburg Drive, Greenville
Monday-Thursday, 6-10 p.m.
Saturday-Sunday, 1-5 p.m.

Children’s Hospital Spartanburg Night Clinic
201 E. Broad St., Suite 210, Spartanburg
Monday-Wednesday, 6-9 p.m.
Saturday-Sunday, 2-6 p.m.

Convenient care

For treatment of non-emergency medical conditions for all ages, visit one of Prisma Health’s five MD360® Convenient Care locations in Greenville, Spartanburg and Pickens counties, Mountain Lakes Community Care in Seneca or Fleetwood Convenient Care in Easley. At these facilities, you can receive walk-in care from Prisma Health care providers who are board-certified in either family medicine or emergency medicine. You also can visit an MD360 office if you need prescription refills before you return home.

MD360 hours
Locations in Greenville & Spartanburg counties

Monday-Friday, 6 a.m.-10 p.m.
Saturday, 10 a.m.-6 p.m.
Sunday, noon-6 p.m.

Mountain Lakes Community Care hours
Seneca, SC

Monday-Saturday, 7 a.m.-7 p.m.

Fleetwood Convenient Care hours
Easley, SC

Monday-Saturday, 8 a.m.-8 p.m.