Internal Medicine–Maxwell Pointe

Services we provide

After-hours emergencies

For all medical emergencies, call 911. After hours, one of our providers is on call. Please call our office to speak with our nurse triage line. Remember that antibiotics and pain medications are NOT called in after hours and be sure to have your pharmacy’s phone number handy when you call.

Insurance and payment policy

We accept most insurance plans and, as a courtesy, file insurance claims for you. Please be aware that your co-pay or deductible is due at the time of service. It is your responsibility to inform us of changes with your insurance plan. Although we file claims for you, you are still responsible for your bill, regardless of the amount your insurance company pays, except in cases of pre-negotiated insurance agreements and where legally prohibited.

If your insurance requires a referral for a specialist or prior approval for testing, our staff will make every effort to provide your insurance the necessary information.

If you do not have insurance, payment is expected at the time you receive services. A discount of 30 percent is given for cash paying patients.

Medication refill

Please remember to bring in your current prescription bottles to every visit. Established patients please update your medication list in MyChart (see details below) prior to your visit and bring a copy in with you.

Patient portal

Prisma Health is providing a new electronic medical record and billing system that utilizes a tool called MyChart. MyChart allows you to see key parts of your medical record, communicate with your care team and participate in your care like never before.

Using MyChart, you can securely access your medical record online or through your mobile device to …

• Communicate with your care provider
• Access your and your family members’ health record
• View test results and immunizations
• Ask for prescription refills
• Obtain proxy access to family members’ MyChart
• Check in for office appointments electronically
• Schedule and cancel office appointments
• Pay bills online
• Review inpatient, emergency room and diagnostic health information

Sign up for MyChart and start enjoying benefits now! Here’s how:

• Ask for MyChart at your next office visit OR
• Request an account online at mychart.ghs.org (your secure online portal to your Prisma Health medical record)

Sign up for MyChart