Employee Assistance Program (EAP)

Sometimes, you just want time to think through difficult issues in your life. Sometimes you may need information to solve a problem or you know you just need to talk. When that time comes, remember that the Employee Assistance Program (EAP) is here for you.

Download Winter 2014 Employee Matters Newsletter

You may handle things on your own most of the time, but sometimes personal problems can be overwhelming and disrupt work, home life, and your personal sense of well-being. There may be a time that you decide to make changes, plan for your future, or work toward a healthier, more satisfying lifestyle. Whether you’re concerned about stress, family matters, job problems, or alcohol or drug issues, professional counselors are just a phone call away.

Experienced counselors of the Greenville Health System assist area employers to make comprehensive employee assistance services available to their organization.  These highly personalized and comprehensive Employee Assistance Programs, commonly known simply as the EAP, are designed to meet the needs of their employees and their dependents as well as the company’s management staff. EAP professionals provide confidential, short-term counseling, information assistance, management consultations, referrals, and life management services.  EAP is a resource to the individual and the company to address personal and work issues with the goals of enhancing health, well being, and productivity.

EAP is a strictly confidential program offered at no cost to employees and their dependents.  EAP counselors assist employees, spouses, significant others, dependents, and adult children up to age 26.  Should the EAP counselor recommend additional services outside EAP, the counselor will help clients understand costs of these services and any available insurance benefits. Counselors are knowledgeable about community resources and can assist clients to access community resources when needed.

Services

EAP offers a broad range of services at no charge to the company’s employees, spouses, significant others, their dependents, and adult children until they turn 26 years of age. Our counselors will be happy to answer any questions you may have about services at EAP.
EAP provides confidential, short-term counseling, referral, case management, and education to individuals, couples, families and work groups. Services provided address problems and issues such as the following:

•   Family  issues 
•   Parenting concerns 
•   Emotional health 
•   Substance abuse and dependency 
•   Financial issues 
•   Relationship, couple or marriage issues 
•   Loss and grief 
•   Interpersonal relationship violence 
•   Life management
•   Stress management 
•   Job satisfaction 
•   Communication 
•   Interpersonal conflict 
•   Change management 
•   Time management 
•   Traumatic experiences 
•   Team work 

EAP provides consultation and training to managers and supervisors. Counselors provide consultation and resource assistance to supervisory staff to address issues with performance and behavior when personal problems are related.  Services are provided to address critical incidents and disaster situations.

Counselors are available to provide training on EAP awareness, stress management, communication, and more. EAP also provides training to all supervisors on how to refer employees when help is needed.  Supervisors may contact the EAP concerning training opportunities.

Contact Us

To arrange an EAP appointment or to speak with a counselor, you may call 1-800-868-6869 or 1-864-455-2360.

GHS Employee Assistance Program: 1-864-455-2360 or 1-800-868-6869.

 For questions and to contact the EAP  by email click here
(Remember, while every effort is made to protect all communications, communication by email may not be the most secure method of communicating.) 

Staff Contact Information

Sharon Laurenzi, Administrative Assistant II
864-455-2360
SLaurenzi@ghs.org
Debbie Dawes, LPC, EAP Counselor
864-455-2362
DDawes@ghs.org
Kathleen Raschiotto, LPC, EAP Counselor
864-455-2363
KRaschiotto@ghs.org
Heather Ravnan, LISW-CP, EAP Counselor
864-455-2364
HRavnan@ghs.org
Bonnie Brown, LISW-CP, LPC, EAP Manager
864-455-2361
bbrown@ghs.org
Sharon L. Wilson, FACHE, CEAP
Director, Behavioral Health Operations
864.455.8951
SLWilson@ghs.org

Confidentiality

Counseling contacts between EAP counselors and clients are considered confidential. Information about use of EAP is not shared unless written permission is provided by the client. EAP strives to protect privacy and to keep client information confidential as required by federal and state laws and regulations.

There are exceptions to maintaining confidentiality required of all counseling professionals.  In certain situations involving danger to self or others, suspicion of child or elder abuse, and when required by state reporting requirements and/or federal law, EAP may be required to release information to protect safety or comply with legal requirements. All clients at the EAP office receive information on any possible exceptions to confidentiality. Counselors will be happy to answer any questions you have concerning confidentiality protection and record keeping.