(formerly Greenville Health System Swamp Rabbit 5K).
(formerly Greenville Health System Swamp Rabbit 5K).
Due to concerns surrounding COVID-19, and out of an abundance of caution for the well-being of our community and our team members, the Prisma Health Swamp Rabbit 5k, scheduled for Friday, May 1, has been cancelled. Registrants will be contacted with further information on how to receive a full refund or donate your registration fee to our non-profit partner Harvest Hope Food Bank. A donation to Harvest Hope Food Bank ensures that food resources are readily available for those in need. If you have additional questions, contact Race Coordinator Rebecca Cooper at Rebecca.Cooper@prismahealth.org.
Prisma Health is committed to keeping our patients, team members, visitors, and community informed. For the latest on the information regarding COVID-19, including quick facts, changes in services and events, and tips on how to remain healthy, visit prismahealth.org/Coronavirus.
Thank you for your understanding and support.
Gateway Park (Behind Sunrift Adventures)
115 Henderson Drive, Travelers Rest, SC
Get Driving Directions
Q: What is the race policy in the instance of bad weather?
A: The race will be held rain or shine. In the instance of extremely dangerous weather such as lightning, the Prisma Health Swamp Rabbit race committee, in cooperation with the City of Travelers Rest, will make a decision about the appropriate course of action. Check our website for updates. Race entry fees are non-refundable.
Q: Can I get a refund if I do not race?
A: Race entry fees are non-refundable
Q: Can I register on race day?
A: Yes! However, we do encourage you to pre-register to minimize the rush at the event. We will also offer registration at all packet pickup locations as well as at the event.
Q: I am coming in from out of town and do not arrive until race day, how do I get my bib and chip?
A: You may pick up your packet at the event from 11:30 a.m.-6:15 p.m. The location for the packet pick up will be on the basketball courts at Gateway Park.
Q: Can we pick up our packets before race day?
A: YES! We encourage all participants to pick up their packets before race day. Packet pickup is Thursday from 8:00 a.m. to 8:00 p.m. at the Crowne Plaza (View Map)
Q: Can someone else pick up my packet for me?
A: If you have pre-registered, someone else may pick up your packet and chip.
Q: Is group registration available for the 5K?
A: We strongly encourage you to bring lots of friends with you to run the race; however, registration is done only on an individual basis.
Q: How do you plan to handle the large number of people on the course?
A: We work hard to make the event safe and enjoyable for everyone. We utilize two start times for fast and slower runners to help decrease trail congestion. We also have signage and volunteers on the trail to encourage slower participants to stay to the right of the trail to allow others to pass. We do ask that all participants be respectful of each other on the course.
Q: Where should I park on race day?
A: Many companies and churches have opened their parking lots up to participants and spectators. As you enter Travelers Rest, you will see yellow and black signs directing you to parking locations. We also have the support of City of Travelers Rest Police Officers to direct participants to parking areas. We do want to encourage everyone to CAR POOL! This helps cut down on the congestion.
Q: Will there be aid stations on the run course?
A: Yes, we have aid stations along the courses. There are a minimum of three aid stations. These aid stations distribute water.
Q: Can I run with earphones or other electronic devices?
A: Use of earphones or other electronic devices during such an event is highly discouraged. For your safety and the safely of those around you, you are advised not to use electronic devices during this event.
Q: Can I run with my dog?
A: No. Even well-trained dogs under your control can be a safety hazard to others in the race.
Q: Can I run with a baby stroller?
A: Yes. If you would like to walk with a stroller, you may do so. We ask that you start in the back of the pack behind the runners and other walkers. As you are walking, we ask that you stay to the right of the road/trail so faster runner/walkers can pass. If your child is in a stroller, you do not need to register them for the event.
Q: I am walking the course, can my child walk with me?
A: Yes, but he or she must register, as well. Anyone who enters and wears a race bib and chip may participate in the event.
Q: Will you capture chip and gun time?
A: Yes. We have timing mats at the start line to capture the time in which you crossed the line. We post both the chip and gun times at the end of the event. Please note that gun times will be used for awards.
Q: What is the timing system used by Set Up Events?
A: Set Up Events, who is handling the online registration and race timing for the Prisma Health Swamp Rabbit 5K, is an official ChampionChip licensed timing company and uses the ChampionChip timing system. All participants wear a small chip on their bibs during the entire event, which Set Up Events uses to capture times at key locations (i.e., start and finish). Participants are given a timing chip at the event, which is disposable, but may be returned after the event for recycling.
Q: What do I do with the timing chip if I drop out of the event and I don't cross the finish line?
A: Disposable timing chips are used in the Prisma Health Swamp Rabbit 5K, and they do not need to be returned.
Q: Will the course be closed to traffic?
A: Much of the course is closed to traffic, while other sections are coned off for runners, with City of Travelers Rest Police Officers and course volunteers monitoring those areas. Traffic is controlled at major intersections by City of Travelers Rest Police Officers.
Only 10 days remain for Greenville to win the Pepsi Refresh Project national contest. Since the start of December, the GHS Swamp Rabbit Trail has moved up 25 places; as of 11:30 a.m. today, it's ranked 66th, up from a Dec. 1 ranking of 91st.
Only the top two places will receive the $250,000 award.
"We are starting to clip along now as we advance faster each day. More people are hearing about it and getting on board to vote. We're moving up several positions or more every day now," said Ty Houck, director of Greenways, Natural and Historic Resources for Greenville County Recreation District.
"To win, it is critical to get everyone we can voting. We need new voters, and for all voters to be diligent and vote each day. To assist voters they can subscribe to reminders at our blog voterabbit.wordpress.com. If they have helpful ideas to get the word out or just want to lend a hand, they can contact us from that website as well," said Houck.
Everyone can vote two ways daily, online at https://pep.si/9mxLhq and by texting 104074 to Pepsi (73774). The voting and contest ends December 31.
About the GHS Swamp Rabbit Trail
Based in Greenville, County, S.C., the Greenville Hospital System Swamp Rabbit Trail is the flagship trail for a growing county-wide trail network. Already 13.5 miles long the walking, biking and jogging trail runs along the Reedy River connecting Travelers Rest with the City of Greenville, two universities and all the communities in-between. The former rail line now sees 1,200 users on average a day. For more information contact Ty Houck at (864) 288-6470 work, (864) 331-9631 cell or firstname.lastname@example.org.
About the Pepsi Refresh Project
The Pepsi Refresh Project awards $1,300,000 each month to 32 ideas based on those receiving the most votes among 4 categories. Ideas are submitted from people, businesses, and non-profits that will have a positive impact within the United States. Learn more at www.refresheverything.com .
About Greenville County Recreation District
The Greenville County Recreation District (GCRD) is a special purpose district created by the South Carolina General Assembly in 1968 to provide parks and recreation for the citizens of Greenville County. Currently the district includes all unincorporated areas of Greenville County as well as the municipalities of Fountain Inn and Travelers Rest.
###Only 10 days remain for Greenville to win the Pepsi Refresh Project national contest. Since the start of December, the GHS Swamp Rabbit Trail has moved up 25 places; as of 11:30 a.m. today, it's ranked 66th, up from a Dec. 1 ranking of 91st. Only the top two places will receive the $250,000 award. "We are starting to clip along now as we advance faster each day. More people are hearing about it and getting on board to vote. We're moving up several positions or more every day now," said Ty Houck, director of Greenways, Natural and Historic Resources for Greenville County Recreation District. "To win, it is critical to get everyone we can voting. We need new voters, and for all voters to be diligent and vote each day. To assist voters they can subscribe to reminders at our blog voterabbit.wordpress.com. If they have helpful ideas to get the word out or just want to lend a hand, they can contact us from that website as well," said Houck. Everyone can vote two ways daily, online at https://pep.si/9mxLhq and by texting 104074 to Pepsi (73774). The voting and contest ends December 31. About the GHS Swamp Rabbit Trail Based in Greenville, County, S.C., the Greenville Hospital System Swamp Rabbit Trail is the flagship trail for a growing county-wide trail network. Already 13.5 miles long the walking, biking and jogging trail runs along the Reedy River connecting Travelers Rest with the City of Greenville, two universities and all the communities in-between. The former rail line now sees 1,200 users on average a day. For more information contact Ty Houck at (864) 288-6470 work, (864) 331-9631 cell or email@example.com. About the Pepsi Refresh Project The Pepsi Refresh Project awards $1,300,000 each month to 32 ideas based on those receiving the most votes among 4 categories. Ideas are submitted from people, businesses, and non-profits that will have a positive impact within the United States. Learn more at www.refresheverything.com . About Greenville County Recreation District The Greenville County Recreation District (GCRD) is a special purpose district created by the South Carolina General Assembly in 1968 to provide parks and recreation for the citizens of Greenville County. Currently the district includes all unincorporated areas of Greenville County as well as the municipalities of Fountain Inn and Travelers Rest. ###
Volume 69, Issue 2
Quality and patient safety are top priorities for Prisma Health moving forward. But haven’t quality and safety always been priorities? They have and we are building on an already strong foundation both here in the Upstate and in the Midlands. Our objective is to lead with quality and allow our performance to be the differentiator in the health care market as patients do have a choice in where they go for their health care.
What does quality mean in a health care environment? Each person you ask likely has a different definition of quality," said Kristin Vondrak, senior VP, Quality, Safety and Reliability for Prisma Health, in the May 2 Leadership Development Retreat. Across Prisma Health, we align with the Institute of Medicine’s six attributes of quality: safe, timely, effective, efficient, equitable and patient- and family-centered.
Quality is more than quantitative numbers and outcomes, Vondrak added. To lead with quality, we need to connect to experience. Experience is impacted through purpose to inspire health, serve with compassion and be the difference. Quality, Safety and Experience are inter-related. In order to be a Quality organization, you need to be a safe organization in an environment in which patients and their families are at the center. When patients feel respected, and can trust the team members caring for them, they are less anxious, and can be an active participants in their continued care and healing.
How will Prisma Health lead in the Upstate?
This past winter, during times of high patient volumes and acuity, our Upstate hospitals maintained high levels of quality care Our rates for CLABSI (central line associated bloodstream infection) dropped significantly and we saw no increase in CAUTI (catheter associated urinary tract infection)!
“That doesn’t just happen,” emphasized Catherine Chang, MD, CMO for Prisma Health‒Upstate, who also presented during the LDR. That was achieved only through the commitment of all of our team members who daily live our purpose. We start with our culture; quality has always been a cultural priority. “This is who we are, who we’ve always been,” said Dr. Chang.
Moving forward, we will build on that legacy. Here are some ways we will see that happening in the next year across Prisma Health–Upstate:
Investment in organizational tools, training and processes that individuals and teams need to provide high-quality care.
Formalized, proactive patient safety programs and robust data analytics and reporting for becoming more data-driven. In addition, we continue to weave ongoing accreditation readiness and continuous performance improvement into our day to day operations and work flow.
Also look for more emphasis on team member safety and environmental. Everyone who works at Prisma Health should feel safe coming to work. We all play a role in creating a safe environment in which to work and to heal.
Emphasis on quality and safety in ambulatory settings. Typically, when we hear quality and safety, we think of hospitals. With 4.5 million ambulatory care patient encounters across Prisma Health each year, quality, safety and experience will have an enhanced focus in our outpatient centers, physician practices and across the care continuum.
Amazing work already is underway, said Dr. Chang, noting the efforts of Saria Saccocio, MD, MHA, chair of the Department of Family Medicine; Katie Lawrence, director of Ambulatory Integrity and Optimization; and Jenn Turner, director of Ambulatory Nursing, ain driving quality improvement in our ambulatory settings.
"Nationwide, we have some of the best scores in ambulatory care and are one of the top Accountable Care Organizations," added Dr. Chang.
Included in the above quality and safety initiatives are the following:
Expanded partnerships with local rehabilitation and skilled nursing facilities. They may not be our facilities, but we work with their teams there to help care for our patients who go there to continue healing. We plan to strengthen those relationships through efforts such as data sharing and training.
Continued excellence in home care. We also care for people in their homes. Home Health offerings extend our care continuum, and we will continue to build on that legacy of great care.
Quality is hard work; it takes every team member, in every role and at every level of the organization. Think of what you do in your role. Think of how your team works. How do you impact quality, safety and experience and contribute to timely, effective, efficient, equitable and patient- and family centered care?
Remember: All team members function as the Chief Quality Officer, Patient Safety Officer and Patient Experience Officer.
Be the Difference!
Prisma Health is committed to making South Carolina the healthiest state in the nation. Supporting this commitment requires hard work, talented team members and an unwavering focus on delivering safe, high-quality care to every patient. Excellence in safety and quality is not easy work, but it furthers our purpose: Inspire health. Serve with compassion. Be the difference.
We have made great progress at Prisma Health–Upstate. Over the past three years, leaders and team members at Greer Memorial Hospital and Greenville Memorial Hospital worked tirelessly to achieve Magnet® Program Recognition from the American Nurses Credentialing Center. All team members can take pride in this designation. While Magnet recognition is given to hospitals, it reflects an organization-wide commitment to far-reaching standards for high-quality patient care.
So far this fiscal year, we have made great strides in achieving our Zero Harm measures under the Quality Pillar goal. In January, six of our seven eligible hospitals in the Upstate received performance ratings of three stars or better by the Centers for Medicare and Medicaid Services. In fact, two of our hospitals were given five stars – the highest rating!
In May, Leapfrog Hospital Safety Grades will be updated. We anticipate an A rating for five or six of our eligible hospitals in the Upstate.
These achievements do not happen by accident. They are the result of leaders and team members stepping up to the challenge to advance our commitment to the people of our state.
Thank you for your hard work and dedication to our patients. You make safe, high-quality care possible.
Spence Taylor, MD
President, Prisma Health–Upstate
When Greenville Health System and Palmetto Health came together to form Prisma Health, we created a strategic plan focused on the critical steps required for long-term success. One of the foundational components of this plan is using eight Breakthrough Strategies to ultimately transform our organization and bring our purpose to life: Inspire health. Serve with compassion. Be the difference.
The first two breakthroughs have launched. You may have heard about them in the weekly e-newsletter, Team Member News.
Become a highly effective and efficient organization by leveraging the benefits of the health company.
Breakthrough 1.0 builds the important foundational work for future breakthroughs by taking advantage of everything we, as a health organization, have gained by bringing GHS and Palmetto Health together. It is led by:
• Greg Rusnak, Chief Administrative Officer
• Will Chapman, Chief Administrative Officer Liaison and Strategic Projects Manager
A number of efforts are underway to support this first breakthrough. For example, several teams are working to help standardize clinical quality processes across Prisma Health. These include an Acute Care Council, Patient Experience Team and Care Redesign Team.
Learn more about Breakthrough 1.0
Use data and analytics to advance clinical, operational, financial and strategic imperatives.
One of our most valuable assets is data. Breakthrough 2.0 focuses on gathering significant amounts of data from across the organization and turning it into advanced analytics to inform critical decisions. It is led by:
• Angelo Sinopoli, MD, Chief Clinical Officer
• Blix Rice, VP, Innovation & Transformation, Care Coordination Institute®
Some results expected from this breakthrough include:
• Creating a single request and fulfillment process for data, analytics and reports.
• Compiling a data glossary with a set of defined terms.
• Establishing visual standards to achieve a consistent look and feel when reporting data.
Learn more about Breakthrough 2.0 here:
Timeline for the eight Breakthrough Strategies
Because the scope of each breakthrough is so large, only one or two will debut at a time. The timing has been planned so that each effort has a positive impact on those that follow. See the timeline below:
Art Spalding, surgical tech, OR/GMH, is known for his selflessness and willingness to help others. He was recently recognized for going out of his way to provide comfort to a patient. The team had noticed that the patient seemed unkempt when he arrived for his surgery. After the procedure, Spaulding left his station and grabbed soap, a basin and a towel. He then gave the patient a partial bath so the man could feel a little better when he woke up.
Audrey Thompson, RN, showed compassion by looking beyond the surface of a patient’s angry behaviors. Homeless and desperate, the patient expressed her frustration in loud, violent outbursts. One day, Security was called. Thompson spoke to the patient softly and calmly, keeping a safe space between them. The patient eventually calmed and was able to listen to what Thompson said. She began to understand that she was in a safe place with people who cared. Through her compassion, Thompson gained the patient’s trust.
Teresa Taylor, EVS technician, EVS/GMH, was nominated by a patient’s mom for her unwavering kindness. The mom wrote, “Every time Teresa came to clean, she would ask my autistic son how he was doing and then ask if she could get him anything. She always was smiling. She always encouraged us and wished us the best for a full recovery. She kept our room spotless!” At the bottom of the Stellar Service form, the patient wrote “110 percent!” for how Taylor demonstrated the definition of each letter in COMPASSION.
April Pittman, Outpatient Registration/Laurens County Hospital, helped save a patient’s life. The patient’s husband had brought her in for labwork. Pittman noticed that she was lethargic and had difficulty answering questions. When the husband said this was not his wife’s normal behavior, she notified her peers to call a Medical Alert. The patient was indeed in crisis and immediately taken to the ED. Team member Diane
Marcengill wrote in April’s nomination: “Our purpose statement says to ‘Be the difference.’ April was the difference for this patient.”
Christine Rinaldo, CNA, Supplemental Staffing/Marshall I. Pickens Hospital, is credited with quick thinking that helped save a patient’s life. The patient had attempted suicide. Throughout the event, she kept a level head. That night, she took on more than the responsibilities of her duties and role. Her efforts made the difference between life and death. Rinaldo was nominated by her team members on third shift who described her as “a rock star.”
Becky King, RN, Children’s Hospital Outpatient Center/Patewood Medical Campus, shows compassion for children and their families. Recently, she was changing the dressing on a little girl whose mom had died in an accident. Recognizing the child’s emotional as well as physical pain, she called in a Child Life specialist. The procedure did hurt, but King was as gentle as possible, explaining everything she was doing. She also talked to the patient’s family beforehand, so they could understand what would happen.
Jan Franks is the Volunteer of the month for March. Recognized for her quick smile and willingness to help, Franks serves two days each week at Laurens County Hospital. Whether working in Outpatient Reception, Surgery Waiting or at the Front Information Desk, she greets patients and guests with kindness. A member of the hospital’s Auxiliary for 10 years, Franks currently serves as its president. In this role, she helps plan and coordinate Auxiliary activities and actively recruits volunteers to join the hospital team.
Larry Friddle is the volunteer of the month for April. Friddle has worked in the Emergency Trauma Center at Greenville Memorial Hospital for seven years. Volunteering at least two days a week, he assists patients entering the department and the staff at the main reception desk. Friddle rounds on patients in the waiting room, helps with transportation needs and reunites patients with their families – all with a wonderful attitude and contagious smile. His engaging personality is appreciated by everyone around him.
Team members are the heart and soul of this organization. Each of us is responsible for living our new purpose statement through our beliefs, which in turn, form our attitudes. We show our attitudes through the words we choose and in how we interact with others.
Our new Prisma Health Behavior Essentials were designed with our purpose statement as a guide. This common set of behaviors for all team members was built on the Behavior Standards from both affiliates. You may recognize common threads such as communication, teamwork, mutual respect, hospitality and accountability.
Serve with compassion.
Be the difference.
Leaders and team members from across Prisma Health are developing a set of concrete examples of how team members demonstrate these essentials in their daily interactions. Watch for these definitions to launch in the coming months.
OB/GYN Center celebrated 45 years of serving the community in April. The center opened April 1, 1974, with the mission to provide unrestricted access and high-quality obstetric care to all pregnant women, especially those underserved in the region. During this time, Thompson Gailey, MD, and Kaye Reynolds, RN, have grown this practice to serve over 100,000 women, accounting for about 70 percent of the births at Greenville Memorial Hospital.
The practice also serves as an education site for OB residents and medical students, helping train the next generation of practitioners and continuing a culture of excellence. This practice has pioneered innovative approaches to prenatal care, including serving as the first CenteringPregnancy site at Prisma Health–Upstate.
Nikki Stafford, MS, MBA, FACHE, administrator, Prisma Health Children’s Hospital‒Upstate, has been named to the board of directors of The Children’s Museum of the Upstate.
Frank Clark, MD, Psychiatry & Behavioral Medicine, was named one of the National Minority Quality Forum’s 40 under 40 in Minority Health. This distinction is awarded to health care professionals across the country emerging as thought leaders in reducing health care disparities.
Center for Pediatric Medicine has been selected to receive Furman University’s Riley Institute’s 2019 Upstate Diversity Leadership Award in the Business category. This practice, now part of Prisma Health Children’s Hospital–Upstate, was named for exemplifying a business that internally models diversity management and serves as a community diversity champion. The award will be presented May 28 at the Hyatt Regency.
Up-to-Date APP symposium recap
The inaugural Up-to-Date APP symposium for advanced practice practitioners was a great success with over 140 people representing multiple disciplines attending. The event featured interprofessional, multidisciplinary discussions on the latest literature and practice patterns directly affecting patient care.
Match Day a success
University of South Carolina School of Medicine Greenville’s senior class celebrated a 100 percent residency placement rate during the school’s annual Match Day ceremony. Congratulations!
Prisma Health–Upstate celebrates 100th implant of heart failure monitoring device
Prisma Health–Upstate recently celebrated the 100th implant of the CardioMEMS™ HF System, a heart failure monitoring device proven to significantly reduce hospital admissions. This milestone marks Prisma Health Greenville Memorial Hospital’s entry as the 20th hospital in the country to implant 100 CardioMEMS devices.
Midlands affiliate Prisma Health Richland Hospital has performed 167 of these procedures, and recently was ranked the 4th highest in number of completed implants.
With nearly 270 implants to date between the two affiliates, Prisma Health is one of the largest implanters of CardioMEMS devices in the U.S.
The CardioMEMS device transmits patients’ pulmonary artery pressure readings to their health care providers, which allows for proactive management of heart failure. The system has been used at Greenville Memorial Hospital since 2015.
CardioMEMS is a component of the Prisma Health Heart Failure Program, a comprehensive care model that includes cardiovascular and congestive heart failure observation units, a dedicated heart failure inpatient unit and a heart failure clinic. Multidisciplinary rounds include physicians, advanced practice providers, nurses, pharmacists and social workers.
This year, 12 Prisma Health nurses received a Palmetto Gold award. The Palmetto Gold Nurse Recognition and Scholarship Program is a subcommittee of the South Carolina Nurses Foundation that recognizes only 100 nurses in our state annually who show excellence in nursing practice and commitment to the nursing profession.
Prisma Health is proud to congratulate its 2019 Palmetto Gold winners:
• Joan Cox, MBA, BSN, RN, director, Perioperative & GI Services, Prisma Health Greenville Memorial Hospital
• Susan D. Gaymon, MSN, RN, nursing director, Emergency/Women & Children Services, Prisma Health Tuomey Hospital
• Gregory Hair, MS, BSN, RN, director, Emergency Services, Primsa Health Greenville Memorial Hospital
• Andrew J. Lane, BSN, RN, nurse manager, Medical and Surgical Oncology, Prisma Health Richland Hospital
• Melissa Joy Loftis Berzins, BSN, RN, CCRN, nurse manager, Cardiovascular ICU, Prisma Health Heart Hospital
• Elizabeth Madrid, BSN, RN, CPN, Acute Inpatient/Peds/Infant/Toddler, Prisma Health Greenville Memorial Hospital
• Christina L. McCaw, RN, BSN, nurse staff educator, Prisma Health Richland Hospital
• Mary McGee, BSN, BA, RN, CEN, unit clinical resource nurse, Emergency Department, Prisma Health North Greenville Hospital
• Sammy B. McIntosh, ADN, RN-BC, Acute Inpatient, Prisma Health Hillcrest Hospital
• Alfreda C. Oree, BSN, RN, CMS-RN, nurse manager, Acute Care for the Elderly, Prisma Health Richland Hospital
• Brittany Sorgen, ADN, RN, CMSRN, Medical/Surgical Acute Care, Prisma Health Parkridge Hospital
• Gwendolyn Usry, MSN, BSN, RN, CIC, FAPIC, Infection Preventionist II, Prisma Health Patewood Hospital
Bunny is the newest team member of the Canine F.E.T.C.H. Unit. She works with the adult Palliative Care team, helping to bring comfort to some of our most seriously ill patients.
Thank you to the generous donors who helped bring Bunny home through Prisma Health‒Upstate Giving and to Nature’s Select of the Carolinas for her healthy food.
Learn more about Bunny here.
Prisma Health Hillcrest Hospital has taken Monarch Elementary School in Simpsonville under its wing, helping students in this health- and science-focused school learn about health careers. In February, team members hosted booths at the school’s “Meet Your Health Care Neighbor” night.
Students who attended the event were given a card to fill with stickers. When they visited a Prisma Health booth, they received a sticker. Students who filled their whole card with stickers from each of the booths were entered into a drawing to win a bundle of books.
The winner of the drawing, kindergartner Rodrigo Mendez, received his books during a special announcement in the school cafeteria April 11.
One rainy Saturday, the care team at North Greenville Emergency Department treated a homeless man. He had walked into the ED barefoot. Worried about sending him back out into the cold without shoes, ED nurses pitched in to buy the man footwear and other supplies so that he could be discharged safely.
Team members in Prisma Health‒Upstate’s primary care medical center clinics (Internal Medicine, Center for Pediatric Medicine, Center for Pediatric Medicine‒West, OB/GYN Center, Center for Family Medicine), along with our Accountable Communities team, have made a difference in the lives of patients and their families.
Since 2017, clinic teams have taken part in FoodShare Greenville, a program that provides low-cost boxes of fresh fruit and vegetables to their patients. Each box is filled with enough seasonal fruits and vegetables to feed a family of four for several days. Healthy recipes are included.
“Clinicians recognize how important a healthy diet is for achieving better health outcomes, but this isn’t always possible for patients due to barriers such as cost, transportation or access to healthy choices in the grocery store,” said Meredith Eiken, MD, associate program director, Combined Internal Medicine & Pediatrics Residency.
Here are comments that team members regularly hear from patients: “I could not afford this much food at the grocery store.” “Everything is so fresh, like it just came out of the garden.” “It’s nice to be able to pick these up at the doctor’s office.”
A team of nurses, social workers and other peers take orders, collect money and then distribute the boxes at the clinics on Wednesdays. Since participating in the program, teams at these clinics have sold over 1,800 boxes—about 73% of FoodShare’s overall program!
“Kiss the Pig” has become an annual event for the Medical Center Clinics. Each year, team members nominate leaders and doctors to earn the honor of kissing a pig at the clinics’ annual hot dog sale for March of Dimes.
This year, they vied to kiss Bacon Bit, a pot-bellied charmer that loves eating apples and playing with her four human siblings, according to team member Shawn Hughes, clinic lab coordinator, whose cousin is the pig’s owner.
Physician ratings and reviews go live on PrismaHealth.org
To help patients make informed decisions when selecting a care provider, Prisma Health–Upstate began including physician ratings and reviews on GHS.org. Learn more about the project by watching this brief video.
This innovative program, part of the Center for Cancer Prevention and Wellness, offers a twofold approach to cancer prevention by helping individuals identify and reduce their risk through recommended screenings and lifestyle changes, and by conducting research to better identify cancers early on in the future. A free annual visit for those age 18+ includes a complete health risk analysis with body composition measurements, education, recommendations and referrals.
To enroll, email CCPW@PrismaHealth.org.
Check out the Winter/Spring issue of Inside Health!
Mary Ashley Adkins
Adrienne Lafever Pittman
Christopher C. Wright
Runita Cannon Boyd
Annette Compton Lance
Debra Van Slooten
Inspire health. Serve with compassion. Be the difference.
Team Member Appreciation Week • May 12-17, 2019
Prisma Health–Upstate Activities
Prisma Health Swamp Rabbit 5K: Friday, May 3, 6:30 p.m. (rain or shine).
Gateway Park, Travelers Rest • $15 (includes T-shirt) • Live music and free food for those after the race. Register at PrismaHealth.org/SwampRabbit5K.
Team Member of the Year announcement: Monday, May 13, 3:30 p.m.
Auditorium, Clemson University Nursing building on Greenville Memorial Medical Campus.
Ice cream bars & fruit bars:
See Plexus for campus-specific details.
Team Members’ Day meal:
Show ID badge; see Plexus for campus-specific details.
Get Fit! May 12-31:
Prisma Health–Upstate team members, retirees and volunteers who join the Prisma Health Life Center® or PATH may win great prizes! Call 864-455-4231.
Redeem your Team Member Appreciation Week postcard for a Life Center guest pass (expires 9/30/19) or $5 off a one-hour massage, including at Laurens. Call 864-455-4231.
National Stop the Bleed Day
Thursday, May 23 • Drop in: 10 a.m.-2 p.m. (it takes just 15 minutes)
Greenville Memorial Hospital, Employee Pavilion
Drop in anytime between 10 a.m.-2 p.m. for a FREE 15-minute hands-on training session and learn how to recognize and stop life-threatening bleeding. Questions? contact Mike Walls, Trauma Injury Prevention & Outreach coordinator, at 864-455-5313 or
All MD360 Convenient Care locations WILL be open Memorial Day
Monday, May 27, from 8 a.m.-8 p.m.
NOTE: Our Verdae office has moved across the parking lot to 905 Verdae Blvd., Suite 101.
Tuesdays, 5:30-7:00 p.m., June 4-Sept. 3. – Life Center
This 13-week, medically based weight management program provides tools and support to build healthy diet, exercise and life management skills for long-term weight loss and better health. The course is free for team members, spouses and dependents over age 18 on the GHS/Prisma Health Plan but is open to everyone. Cost is $249 to the community, $199 if you sign up with someone.
To learn more or sign up, contact Ator Ighalo at 864-522-3173 or Aighalo@ghs.org.
On March 18, Prisma Health commemorated Colon Cancer Awareness Month by sponsoring Stages, a play written and performed by actor and comedian David Lee Nelson about his own experience with colon cancer. Performed at Centre Stage in Greenville, this poignant and humorous play recounts the “stages” of cancer: diagnosis, treatment, remission. The performance was followed by a panel discussion featuring Prisma Health physicians.
The play was offered free to the public, thanks to a collaboration among Prisma Health, Cancer Society of Greenville County, Cancer Survivors Park Alliance and Centre Stage.
The 13th Annual Community Health Summit welcomed over 1,400 diverse individuals and families to the Greenville Convention Center on April 7. Of the more than 70 volunteers, over half were Prisma Health team members.
Presenters included Prisma Health doctors and clinicians, faculty and students from our academic partner universities and community leaders. Prisma Health Language Services provided interpreters for Spanish speaking participants.This year’s event focused on diabetes and heart disease as well as health career options — more than 200 youth attended. Keynote speakers The Twin Doctors shared their inspiring stories and supported Prisma Health’s commitment to strengthen a diverse physician and health care workforce.
The 53 on-site community partners included community health agencies, safety net providers, and Prisma Health physician practices and departments. Among the services provided were free screenings and information on health and community services.
Screenings and assessments:
91 Hemoglobin A1C blood tests for diabetes
61 Mental Health assessments/interactions
200 Blood Pressure Checks
75 Oral Head and Neck Cancer Screenings
Of these 75:
• 4 referrals to a primary care provider
• 2 ENT referrals for voice
• 1 ENT referral for hearing loss and dysphagia
• 1 referral for suspicious oral lesion
Skate For the Fun of Fit
Now that colder weather has settled in, it’s time to Skate for the Fun of Fit.
Greenville Health System is thrilled to be a sponsor of the 2018-19 United Community Bank Ice on Main season. Not only is skating a great way to get your family and friends together, but it is one of the more fun ways to stay in shape during the cooler months.
If ice skating isn’t your thing, we have come up with a few other ways to keep you and your family on the move during the holiday season.
Grow Your Imagination at the Upcountry History Museum Furman University
If the outdoors aren't really your scene, stop by the Upcountry History Museum Furman University. With exhibitions like Dinosaurs: Land of Fire and Ice and Merry Christmas, Charlie Brown!, there are countless opportunities to explore and engage with the whole family. Trust us, at this museum, there are plenty of adventures to be had.
Plan Your Visit
Stroll Around the Furman Lake
Take in the scenic sights and symphonic sounds of Furman University by walking the path at the Furman Lake. This 1.5-mile trail is a family friendly way to get outside and get moving.
Learn More about the Lake
Participate in a race
With an abundance of options, explore Greenville’s streets and sights with a fun run or 5K race. Whether it’s tacky sweater or Santa themed, these races will put some spirit in your stride.
Go for a run
Make a Hole in One at McPherson Park
Whether you’re a regular to the sport or have never picked up a putter, the mini-golf course at McPherson Park is a fun and free way to practice your putt. To enjoy the nine-hole course bring your own club and ball or pick up a loaner at the park.
Plan your putt-putt
Tackle the Prisma Health Swamp Rabbit Trail
Grab your running or biking gear and take a long leisurely trip down the 18.7 mile Swamp Rabbit Trail. This multi-use greenway system runs along the Reedy River and connects Greenville County with schools, parks, and local businesses.
Learn More About the Trail
Visit the SC Botanical Gardens
Escape the new year madness with the serene scenes at the South Carolina Botanical Gardens. With 295 acres of natural landscapes, display gardens, and miles of streams and nature trails, stop by for an afternoon of adventure.
Learn more about the gardens
Watch planes take flight at Runway Park at Greenville Downtown Airport - GMU
This aviation-themed community park will let your child’s imagination run wild! Come watch a plane take off while enjoying the two playgrounds, paved paths, and grass lawns.
Plan your runway visit
Steadman Hawkins Clinic of the Carolinas (SHCC) and Prisma Health have developed one of the largest certified athletic training networks in the nation and now serve over 50 middle schools, public and private high schools, professional baseball, university athletics, recreation districts, and national events held in the upstate of South Carolina.
We are proud to partner with the student-athletes at the following institutions.
Brandon Rockwell, ATC, SCAT
Brandon moved from Akron, Ohio and joined SHCC in 2012. He graduated from the University of Akron in 2010 with a Bachelor of Science Degree in Sports Medicine. In 2012, he graduated with a Master’s Degree in Sports Administration. While working on his Master’s Degree, Brandon spent 2 years serving as the athletic trainer for Akron’s baseball team. In his spare time Brandon enjoys spending time with his wife and daughter, playing golf, and traveling.
Kelly Polin, ATC, SCAT
Kelly is a native of South Carolina and grew up in the Pee Dee area of Lake City. She received her Bachelor of Science in Athletic Training from Charleston Southern University in Charleston, South Carolina. She has worked in the Secondary School setting for the duration of her Athletic Training career and she is presently in her third year of providing Athletic Training services to Blue Ridge High School. She is married with three children and loves hiking, visiting waterfalls, taking her children to local county and state parks, and to the local library.
Kristen Cochran, MS, ATC, SCAT, CES
Kristen, a native of South Carolina, received her Bachelor of Science Degree from Winthrop University in Athletic Training with a minor in Health. While at Winthrop University she was an active member of the honor society, Phi Epsilon Kappa and the philanthropical sorority, Sigma Sigma Sigma.
Kristen began her career at Point University in Georgia where she advanced from an internship to the Head Athletic Trainer. While in Georgia, she completed her Master of Science Degree in Exercise Science and Health Promotion with an emphasis in Rehabilitation Science from California University of Pennsylvania. She also completed her Corrective Exercise Specialist certification through the National Academy of Sports Medicine. After 4 years in Georgia, Kristen and her husband moved back to South Carolina.
She is now at Boiling Springs High School where she is dedicated to providing student athletes with the utmost care for prevention, evaluation, treatment, and rehabilitation of injuries. She enjoys spending time with her family, gardening, reading, and anything involving nature.
Laurie James, M.ED, ATC, SCAT
Laurie hails from Pennsylvania where she attended Shippensburg University and received her Bachelor of Science Degree in Education and became a Certified Athletic Trainer.
Laurie started her career at Susquehanna University and while there, received her Masters Degree in Education from Bucknell University. After an 8-year stint at Susquehanna, she moved to North Carolina and worked as the Associate Athletic Trainer and taught classes at Pfeiffer University for 3 years. From there she spent 3 years with Select Physical Therapy in Charlotte developing and running their sports performance program, along with working as the Head Athletic Trainer at The Charlotte Christian School. Laurie then decided to return to the college setting and took a job as an Assistant Athletic Trainer at Limestone College in South Carolina. After 3 years at Limestone, she found her home here at Prisma Health and Boiling Springs High School.
Kurt came to South Carolina in 2005 from Ohio, where he was born and raised. Kurt received a BS in Athletic Training with a minor in Business Administration from Ohio University.
Before moving to South Carolina, Kurt began his career with an internship with the Toronto Blue Jays Organization, followed by a stint as an athletic trainer at Pfiefer University.
He has worked at Prisma Health in various capacities since July of 2005. In his free time he enjoys curling, watching Cleveland sports, and spending time with his nieces.
Melanie, Stukes, ATC, SCAT
Melanie graduated from Erskine College in May 2002 with a Bachelor of Science Degree in Athletic Training. While attending Erskine, she was a member of the softball team. After completing her degree, Melanie took a job working at Presbyterian College in Clinton, SC, working with female soccer and softball teams. She has been employed with Greenville Health System for 13 years and serves the athletes at Carolina High School and has since her hire date. In her free time, she enjoys spending time with her family, outdoor activities, movies, and reading books.
Hannah Rawls, MS, ATC, SCAT
Hannah came to South Carolina in 2017 from St. Petersburg, Florida, where she was born and raised. Hannah received her Bachelor of Science Degree in Athletic Training from Florida Gulf Coast University in Fort Myers, Florida. She completed her Master of Science in Human Performance and Physical Education with an emphasis in Sport Management in 2015 from Adams State University in Alamosa, Colorado.
Before settling in South Carolina, Hannah began her career working with collegiate athletes in the Sunshine State Conference for 2 years. In her free time, Hannah likes to go hiking, read, and spend time with friends and family.
David graduated from Marshall University in 1993 with a BA Degree in Athletic Training and attained his national certification in 1995. Prior to beginning his athletic training career in 2000 at Raceland High School in northeastern Kentucky, he spent three years in minor league baseball as an umpire.
David moved to eastern Ohio in 2002 to work for Riverside Sports, Spine and Fitness Center and outreach to Buckeye Local High. He moved to the Upstate in 2007 and began working as a middle school AT based at Hillcrest HS.
David has spent time working with the Carolina Elite Soccer Academy (CESA) and the Greenville County Recreation District prior to his current assignment at Eastside High, a position to which he was named in July 2010 and maintains to this day.
David, known as “Webby” by his student-athletes and coaches at EHS as well most of his coworkers, maintains hobbies of Bible study and weight training as well as spending as much time as possible with his wife, Samantha, and their dog, Gibbs.
Marianne Pavlot, MS, ATC, SCAT
Marianne grew up in Bridgewater, New York. She came to South Carolina in 2005 from North Carolina, where she went to college and lived. Marianne received her Bachelors of Science Degree in Athletic Training from the Wingate University in Wingate, North Carolina. She completed her Master of Science Degree at High Point University, High Point, North Carolina.
Before moving to South Carolina, Marianne began her career at Garinger High School in Charlotte, North Carolina. She also worked with various high schools and middle schools in Greenville County. She has been working with Greenville High School for the past 7 years. In her free time, she enjoys running and reading.
Kurt came to South Carolina in 2005 from Ohio, where he was born and raised. Kurt received a BS in Athletic Training with a minor in Business Administration from Ohio University.
Before moving to South Carolina, Kurt began his career with an internship with the Toronto Blue Jays Organization, followed by a stint as an athletic trainer at Pfiefer University.
He has worked at Prisma Health in various capacities since July of 2005. In his free time he enjoys curling, watching Cleveland sports, and spending time with his nieces.
Zac Parker, ATC, SCAT
Zac was born and raised in Columbia, South Carolina. After high school he attended Winthrop University in Rock Hill, SC and in 2014 received a Bachelor of Science Degree in Athletic Training. Zac has been the Head Athletic Trainer at Greer High School since January of 2015. When he is not working, Zac enjoys competitive cycling and playing ice hockey.
John Riesenbuerg, ATC, SCAT
John was a non-traditional student who attended Keene State College at the age of 50. He graduated with a Bachelor of Science Degree in Athletic Training and an Associate Degree in Chemical Dependency Counseling in May of 2004. Before heading to college to pursue an Athletic Training career, John spent 4 years in the United States Marine Corp, 8 years as a Class A Machinist, and 25 years as a self-employed contractor. John has been married for 46 years, he has 2 grown adult children. His interests include biking in the gym, hiking the Appalachian Trail, and playing in his gardens.
Annie Hernandez, ATC, SCAT
Annie came to South Carolina in 2011 from Indiana, where she grew up. Annie received a Bachelor of Science Degree in Athletic Training from Manchester University. She also played softball there for 3 years.
Annie has been working with Steadman Hawkins for nearly 7 years. She started out with Simpsonville Parks and Recreation and Hillcrest High School for the first 3 years then moved to Hillcrest High School for the past 4 years. Go Rams! Annie has also worked numerous summer camps. In her free time, she likes running with her dog Hampton, spending time outside, working out, and relaxing.
Angie Johnson, ATC, SCAT
Angie is originally from Illinois, but moved to Greenville, South Carolina in the summer of 2005. Angie attended Culver-Stockton College where she received her Bachelor of Science Degree in Athletic Training. She was part of the softball team at Culver-Stockton College for 4 years and went to the college world series her sophomore year.
Angie started her career as an Athletic Trainer at Excel Physical Therapy in Boonville, Missouri. She was part of the rehab team as well as headed up the local outreach ATC program to 6 high schools. Angie has been the Athletic Trainer at JL Mann High School for 13 years and loves being part of the Patriot Family.
Angie spends any free time with her wonderful husband DJ and fabulous boys Kastor and Tatum. She loves being a “boy mom”. She enjoys working out with her husband, attending Drive and Swamp Rabbit games with her boys, and drinking a lot of coffee.
“I love being an Athletic Trainer. It’s a rewarding job that’s a lot of work, but it pays off by knowing I helped make a difference in someone’s life”
Lauren Williams, M.Ed, ATC, SCAT
Lauren started her athletic training path in high school with an elective class and working with the football and boys’ lacrosse teams. She continued on the path and pursued a Bachelor of Science Degree in Sports Medicine Athletic Training at Elon University in Elon, NC. Immediately following undergraduate school Lauren earned her Masters of Education in Athletic Training at the University of Virginia with a graduate assistance position at Virginia Military Institute. While at VMI, Lauren worked with the football and baseball teams. She continued this trend when she took her first job at NC Wesleyan College in Rocky Mount, NC. During her time at NCWC she traveled with the baseball team to the DIII College World Series. Lauren moved to Clinton, SC to work at Presbyterian College for their first four years of Division I transition; again working primarily with their football and baseball teams.
In 2012, Lauren returned to her high school roots of athletic training and started working with GHS/SHSM at JL Mann High School. She also provides coverage to a few middle schools including Beck and Hughes currently and Fisher and Tanglewood, previously. Lauren has also been privileged to work with USA Karate while at GHS.
In her free time Lauren does CrossFit, tries her best at DYI projects around her house and yard, experiments in the kitchen, and travels whenever possible to see friends, family, and sports.
Meredith Cavagrotti, ATC, SCAT
Meredith came to South Carolina in 2008 from Tennessee. Meredith received her Bachelor of Science Degree in Athletic Training from Carson Newman University in Jefferson City, TN in 2007. Before coming to South Carolina, Meredith began her career at Maryville High School in Maryville, TN as a student Athletic Trainer for 4 years. She was chosen to participate in the Vanderbilt Sports Medicine Camp in 2001. Meredith has been at Laurens District 55 High School since 2017 and previously worked with Travelers Rest High and JL Mann High. In her free time, she enjoys dance fitness, hiking, college football and traveling.
Briana Sass, ATC, SCAT
Brianah was born and raised in Charleston, SC. She received her Bachelor of Science Degree in Athletic Training from the University of South Carolina.
Before moving to Greenville, SC, Brianah began her career at North Woods Academy and Pratt Physical Therapy in North Charleston, SC. While at Pratt Physical Therapy, Brianah was trained to do manual therapy and rehabilitation for whiplash patients, lymphatic drainage from cancerous patients, and developed balance treatment programs for patients with vertigo, neuropathy, and reoccurring falls.
Brianah has been working with the athletes at Mauldin High School for over 2 years. In her free time, she enjoys playing competitive volleyball, traveling, spending time with her family, and being near bodies of water in any shape or form.
Emma Shanks, ATC, SCAT
Emma was born in Greenville, SC and grew up in the Turks and Caicos Islands. Emma returned to South Carolina and attended Winthrop University where she received a Bachelor of Science Degree in Athletic Training. During undergrad, Emma had the opportunity to work with the Clemson University Athletic Department. This is Emma’s first year with Steadman Hawkins Sports Medicine and has the pleasure of working with Mauldin High School. In her free time, she enjoys spending time with friends, reading a good book, and going to the beach.
Katie Swanson, MS, ATC, SCAT
Katie came to South Carolina in 2017 from Texas where her husband, Rob, was stationed at Fort Hood. Katie received her Bachelor of Science Degree in Athletic Training from Valdosta State University and her Master of Science Degree in Sport and Fitness Management from Troy University, where she was also a graduate assistant for the Athletic Training Department.
While in Texas she worked at Belton High school as the assistant athletic trainer covering high school athletics. Before moving to Texas she worked at Southern Sone & Joint Specialists P.C. where she worked in the clinic, did high school outreach, junior college baseball coverage, ran the Sportsmetrics ACL injury prevention program, and the return to play rehabilitation program.
She works with Mauldin Middle, Fisher Middle, and assisting at Mauldin High School. In her free time she enjoys traveling with her husband to explore new places and cultures, reading, relaxing on the beach, and hiking with their dogs, Jordy and Jasmine.
Samantha Nance, ATC, SCAT
Samantha is a Greenville native that came to work with SHSM upon graduation. Samantha graduated from Winthrop University in 2015 with a Bachelor of Science Degree in Athletic Training.
She has been working with the athletes at Riverside High School since April of 2016. Prior to working at Riverside High, Samantha worked at Riverside Middle School and Northwood Middle School. In her free time, she enjoys hiking, reading, and playing with her young nephews and dog, Dustin.
Joni Canter, MBA, ATC, SCAT
Joni came to South Carolina in 2005 from Wisconsin, where she grew up and lived. Joni received a Bachelor of Science Degree in Kinesiology with an emphasis in Sports Medicine from Northwestern College (now University of Northwestern) in St. Paul, Minnesota. She holds a Diploma in Massage Therapy from the Minnesota School of Health Sciences and completed her Master’s Degree in Business Administration through Walden University, Minneapolis, Minnesota.
Joni began her career at Richfield High School in Richfield, Minnesota. While in Minnesota, she worked with the 38 high school teams, Women’s USA Soccer, Canadian U17 Soccer, various summer camps, and hockey tournaments too numerous to count.
She has been working with the talented athletes at the South Carolina School for the Deaf and the Blind since her move. In her free time, she enjoys spending time with her family, working out, camping, cooking, and reading.
Chris Young, ATC, SCAT
Chris’s athletic training career started off by receiving a Bachelor of Science Degree in Physical Education, with a specialization in Athletic Training, from Iowa State University. After graduating, Chris moved to Saskatchewan, Canada to work with the Prince Albert Raiders Hockey team in the division of the WHL. This opportunity led Chris to be able to work with some of the top NHL prospects in Canada. Following a five-year stint, he moved to Fargo, North Dakota, where he continued working with all levels of hockey athletes and high school athletics.
In 1998, Chris was given the opportunity to be the first Athletic Trainer and Equipment Manager for the Greenville Grrrowl hockey team, located in Greenville, South Carolina. The Greenville Health System was affiliated with Greenville Grrrowl, making this year the first of 21 years that Chris has worked for the Greenville Health System. During his time with the Greenville Grrrowl, Chris hosted three NHL exhibition games and was part of the Kelly Cup Championship team; during the five years that Greenville Health System was affiliated with the organization.
Alex came to SHSM in May of 2018 from Hilton Head Island, South Carolina. Alex received a Bachelor of Science Degree in Athletic Training with a minor in Health from Erskine College in May of 2017.
Before joining the SHSM team, Alex worked at Hilton Head Island High School for Drayer Physical Therapy Institute. While in Hilton Head, Alex worked with high school teams, Global Premier Soccer Club, Hilton Head Lacrosse, and Rockdale Gymnastics.
In her free time, Alex enjoys playing soccer and adventuring with her dog, Red.
Justin Uppole, MS, ATC, SCAT
Justin came to South Carolina in January 2006 from West Virginia, where he grew up. Justin received a Bachelor of Science Degree in Athletic Training from Marshall University in Huntington, WV. He also has a Master of Science in Exercise Science from Marshall.
Before coming to South Carolina, Justin was a graduate assistant with Marshall University working with Charleston Area Medical Center in Charleston, West Virginia. He provided coverage to various high schools and state tournaments.
Justin has been working with the athletes at Spartanburg Christian Academy for 3 years. His previous assignments were with Greenville County Parks and Recreation and Woodmont High School. In his free time, he enjoys wood working, spending time with his family, traveling, hiking, and reading.
Frank Briceland, MS, ATC, SCAT
Frank came to South Carolina in August 2017 from Ohio where he grew up. Frank received his Bachelor of Science Degree in Exercise Sport Science – Athletic Training from the University of Florida in 1998. He received his Master of Science Degree in Sports Administration from Mississippi State in 2001.
Before arriving to South Carolina, Frank began his career with various professional internships, as a Graduate Assistant Athletic Trainer and then an Intern Assistant Athletic Trainer at Mississippi State University. From there, Frank went on to work with the Florida Marlins Organization (Miami Marlins), Youngstown Phantoms hockey and high school teams, and Howland High School.
Frank has been working with Travelers Rest High School, Northwest Middle School and Berea Middle School for the last year. In his spare time, he enjoys spending quality time with family, extended family and friends, grilling, hunting, working on his house, working out and reading.
Alexandra Vinson, ATC, SCAT
Alex came to SHSM in May of 2018 from Hilton Head Island, South Carolina. Alex received a Bachelor of Science Degree in Athletic Training with a minor in Health from Erskine College in May of 2017. Before joining the SHSM team, Alex worked at Hilton Head Island High School for Drayer Physical Therapy Institute. While in Hilton Head, Alex worked with high school teams, Global Premier Soccer Club, Hilton Head Lacrosse, and Rockdale Gymnastics. Alex is currently at Travelers Rest High School, Berea Middle School, and Northwest Middle School. In her free time, Alex enjoys playing soccer and adventuring with her dog, Red.
Jamie came to South Carolina in the summer of 2019 from Florida. Jamie received her Bachelor of Science in Athletic Training from The University of Tampa in Tampa, Florida. She also has a BS degree in Psychology from Illinois State University and a MS degree in Kinesiology with an emphasis in Sport and Exercises Psychology from Southern Illinois University – Edwardsville. While attending The University of Tampa, Jamie had the opportunity to work with the women’s softball team, Tampa Preparatory School, and Braden River High School.
In her free time, she enjoys spending time with her family, reading and being outdoors.
Gil Gilliland, MBA, ATC, SCAT
Originally from Alabama, Gil moved to South Carolina in 1998 where he joined Prisma Health, formerly Greenville Health System, and the newly created Athletic Trainer Network. After completing one year at Chattahoochee Valley Community College on a baseball scholarship, Gil earned a Bachelor of Science Degree in Health and Exercise Science with an emphasis in Athletic Training from Troy State University (now Troy University) in 1997. He also completed his MBA at Webster University in 2008. Although playing sports was a dream of his, Gil knew he had more opportunities at keeping other athletes healthy and on the field as he himself had had several orthopedic surgeries prior to the completion of his freshman year of college. The love of sports and competition directed Gil to the profession of Sports Medicine and his educational route.
Prior to joining Prisma Health, Gil worked for Clayton Physical Therapy, Inc. in Alabaster AL as an Athletic Trainer responsible for clinical duties and 6 high schools. Along with this role, Gil covered many local camps for various sports.
For the 20 years at Prisma Health, Gil has been responsible for several different job duties. He was the Athletic Trainer for Carolina High School and Academy along with Southside High School (1998-1999), Hillcrest High School (1999-2005), Clinical Athletic Trainer within Steadman Hawkins Clinic of the Carolinas (2005-2010), and currently is one of the Managers of the Athletic Training Network (2010-present).
In his free time, Gil umpires baseball for USSSA and local recreation departments, enjoys spending time with family, cooking, and watching any and all sporting events.
John Thorpe, M.Ed., ATC, CSCS
John was raised in Niagara Falls, and then traveled south to Northeast Louisiana University where he received his undergraduate degree in Kinesiology (90), and a graduate degree in Exercise Physiology (91). John also received his commission in the US Army while attending NLU.
John has worked in many different roles as an ATC form high school to profession sports. In 1997 he developed a program in Louisiana and started with Prisma Health in 2002, where he returned to the field at Eastside high school. John has been involved with the management of the ATC network since 2007.
John has three grown children, and enjoys family gatherings, exercising, working on cars, riding motorcycles, and playing any sport he still can.
Volume 71, Issue 1
Annual Employee Perspective Survey March 5-20
• All surveys are completed online
• Participants use individual ID codes
• All answers are confidential: No Prisma Health employee ever sees individual employee responses to survey questions
During March 5-20, Prisma Health will conduct the 2018 Employee Perspective Survey. Over the last 11 years, this key tool has provided a baseline for where we stand and insight on where we need to go. Employee opinions are important and worth sharing!
Our target for 2018 is 89% participation. This goal is one we know we can meet! Reaching this goal is a stunning achievement for an organization as large as Prisma Health and reflects commitment of leaders at all levels and the willingness of so many of employees to take a few minutes to share their opinions about what is working well and what needs improvement. Once again, survey ambassadors from all departments and representing all shifts and weekends will receive training to keep their work units motivated and informed about the survey.
And, as in years past, we will complete the survey online. We will continue the use of unique ID codes to ensure confidentiality, improve accuracy of results and streamline the process. Remember, no one at Prisma Health ever sees individual employee responses.
During a time of change and uncertainty, the collective voice of frontline staff, management and doctors remains critical. When more people respond to the survey, we receive a more consistent picture of what is happening at the system, facility and department levels.
Compensation and Benefits
• Maintained employee merit opportunity to a maximum of 3%
• Invested over $232 million in employer-sponsored benefits for employees; over $244 million is forecast for FY2018
• Spent an average $2.9 million each week on health claims, dental claims and prescription drugs for employees and covered dependents—about $4 out of every $5 in costs incurred by employees for medical, dental and prescription drug expenses
• Maintained premiums and employee cost sharing on all benefit plans; there were no premium or out-of-pocket expenses for 2018
• Contributed over $28.1 million to employees’ retirement savings plans
• Expanded UPLIFT (Use Portable Lifts in Facilitating Transfers) education and training to include more clinical job roles and added UPLIFT equipment to more clinical sites
• Activated I/S Service Center Epic Support line and increased closure rate by 200%
• Began forming a subcommittee to review workplace violence which includes Security, EOC, EH, Workers’ Compensation and Nursing
• Continued to offer existing venues through which leaders could inform employees about Prisma Health’ strategic direction and organizational structure
• The View transitioned to a digital format, which is more easily read from anywhere on any device, including mobile phones
• Enrolled 42 frontline staff and 21 management staff in Emerging Leaders, which prepares high-performing Prisma Health employees for future management and leadership roles
• Continued to expand leadership development opportunities for management staff through Leadership Development Retreats, Leadership Grand Rounds and many professional development opportunities for staff through Prisma Health internal offerings and the Upstate AHEC consortium
• Seventeen physicians participated in the 2017 Physician Leadership certificate program, in collaboration with Furman University
• Continued to support employees returning to school for advanced education through the Prisma Health Education Assistance fund with over $1.4 million paid to employees in reimbursement expenses in FY17
The 11th Annual Martin Luther King Diversity Leadership Awards Luncheon took place January 12. Sponsored by the Prisma Health Department of Organizational Equity, the event celebrates outstanding individuals and departments that support diversity and inclusion at Prisma Health. Anton Gunn, executive director of Community Health Innovation & chief diversity officer with Medical University of South Carolina, was the keynote speaker.
Alan Mitchell, purchasing agent/Facilities Development, won the Individual Diversity Leadership Award. Mitchell was honored for his role in the Prisma Health Diversity Supplier program and for his mentorship of small business owners. Mitchell is known for personally reaching out to businesses, making sure they know the process for bidding on jobs and have the tools for doing the work. James Jordan of Jordan Construction Company said: “Alan Mitchell is a teacher at heart. To me, that’s the spirit of this award—someone who has the wisdom and knowledge and wants to share that to benefit the community.”
Prisma Health Screening Services received the Department Diversity Leadership Award. This dedicated group provides wellness screenings across Prisma Health and within the community. Screening Services staff are on hand at Prisma Health-sponsored events such as Take a Loved One to the Doctor Day as well as various activities sponsored by community agencies. By focusing on areas where they can have the most impact, group members make a difference in many upstate lives. Their warmth and enthusiasm set people at ease, creating an openness to receiving screenings along with on-the-spot health and wellness education.
An increase in survey response rate means that our employees are engaged and believe providing feedback leads to positive organizational change.
With more than 15,500 employees, Prisma Health ranks as Greenville County’s largest employer. As such, it is an economic driver for the region, responsible for creating or maintaining one of every 19 jobs in the county—or one of every 36 jobs in the Upstate!
Size is not all that matters, however. At Prisma Health, we are committed to being an employer of choice. We seek to provide a culture that respects all individuals and the role each plays in serving our mission, offers competitive salary and benefits, supports work/life balance and that actively listens and responds to employees' suggestions or concerns.
One way that we can gauge how we support that culture is through the annual online Employee Opinion Survey. This opportunity allows all members of the Prisma Health team to anonymously share candid input and feedback.
The 2018 employee survey begins on March 5 and closes on March 20. This year’s People Pillar Goal is a target survey participation rate of 89%. I encourage each of you to take a few minutes to complete the survey. This is an unparalleled opportunity to share your thoughts, ideas and input with leadership.
Each year, we strive to increase employee participation in the survey. An increase in survey response rate means that our employees are engaged and believe providing feedback leads to positive organizational change. Enhancements resulting from feedback suggestions are listed in The View each winter. One example from the past year is that Prisma Health began reimbursing costs for nurses seeking specialty certifications, including formal exam preparation.
Soon, you will receive more information about how to complete the survey online. Please contact your department’s survey ambassador or our HR department with any specific questions.
Every Prisma Health employee makes invaluable contributions to driving our mission. Thank you for all you do each day and for giving us the opportunity to better serve our employees, patients and communities.
Spence M. Taylor, MD
Hometown: Pittsburgh, Pennsylvania
Family: Husband Joe, five adult children, and Yorkshire terriers Abby and Zoey
Work/life balance: Taking weekend trips to nearby towns and attractions, attending concerts, visiting family
For someone who never intended to go into nursing or be a leader, Lori Stanley has built an impressive career of 30+ years in nursing practice and leadership. She has worked in diverse clinical environments in small hospitals, multi-hospital systems and academic health centers.
Stanley joined Prisma Health in 2015 as Chief Nursing Officer (CNO) for Greenville Memorial Hospital and recently was appointed CNO for the Central Region. She attributes the evolution of her career to guidance by friends, co-workers, and mentors who helped her recognize her strengths and trust her own voice.
Throughout her career, she has encouraged nurses to follow that same advice. “I want nurses to recognize their voice, own their practice and acknowledge the impact they make every day,” she emphasized. “Nurses drive outcomes. Their voice is important.”
As she transitions in her role as regional CNO, she has started to connect with nurses at other hospitals in the region—Greer, Hillcrest, North Greenville and Patewood. An ongoing goal is to build bridges across these hospitals. For instance, nurses from Central Region hospitals have joined teams at GMH such as the recruitment and retention teams.
“The most important time that I have is the time I spend with nurses,” Stanley pointed out. At GMH, Stanley has connected with nurses through multiple forums, including monthly breakfasts and rounding. She hopes to do the same at the region’s other hospitals.
Empowering nurses to use their collective voice has been key to shifting the culture at GMH, shared Stanley, adding, “GMH is a quality-focused, transformative culture, one that is proactive in ensuring optimal patient outcomes.”
An example of transformative culture is the interdisciplinary collaboration among nursing and other departments in reducing rates for nurse-sensitive quality indicators such as falls, skin breaks and hospital-acquired infections at GMH. Nursing engagement and satisfaction have significantly improved not only at GMH but also across the system, Stanley noted.
Recently, a nurse thanked her for “helping me find my voice.” Stanley acknowledged, “It was the best compliment of my entire career!”
Click here for a video produced by the Magnet® Champion team that expresses the passion, vision and voice of our nurses.
One example of providing affordable care contained within the community benefit report is the Medication Assistance Program. The system’s Upstate Pharmacy division created Upstate MAP (Medication Assistance Program) in 2016. The goal is to improve patient health by providing access to free medications for those in need who cannot afford them.
Upstate MAP also helps patients who have insurance but cannot afford their co-pay. Multiple funding sources are used, including manufacturer assistance programs, foundational funding and other patient advocate programs like Dispensary of Hope.
In keeping with our aim to create a healthier population, Upstate MAP staff (four pharmacy technicians and 0.25 of a pharmacist) work to meet patient-specific needs across the system’s four regions. In FY17, Upstate MAP provided assistance to more than 2,500 patients, generating over $6 million in medication and co-pay savings!
In January, the SC Health Company announced the members of its Executive Cabinet, which is the corporate leadership team that will report directly to co-CEOs Mike Riordan and Chuck Beamon. The Executive Cabinet is a strong mix of executives who have served at Prisma Health and Palmetto Health:
SC Health Company Executive Cabinet
Joseph (Joe) J. Blake Jr., Chief Governance Officer
Michael Hildebrand, Chief of Staff
Malcolm Isley, Chief Strategy Officer
Terri T. Newsom, Chief Financial Officer
Gregory (Greg) J. Rusnak, Chief Administrative Officer
John J. Singerling III, FACHE, President, Midlands Affiliate (Palmetto Health)
Angelo Sinopoli, MD, Chief Clinical Officer
Spence M. Taylor, MD, President, Upstate Affiliate (Prisma Health)
Howard West, General Counsel
‘Affiliate’ describes the relationship between SC Health Company and Prisma Health and Palmetto Health. The new health company now is the parent organization of both Prisma Health, (Upstate Affiliate) and Palmetto Health (Midlands Affiliate).
Dr. Taylor’s role as president of the Upstate Affiliate is the same as his role as president of Prisma Health. He continues to be responsible for ensuring efficient operations, engaged employees and physicians, and high-quality patient care across Prisma Health.
Other Health Company Developments
The SC Health Company Nursing Council was established. Led by the chief nursing officers at each affiliate, Michelle Taylor-Smith from Prisma Health and Carolyn Swinton from Palmetto Health this council will direct collaboration between affiliates and create nursing best practices that will help us continually improve patient care.
In addition to the Executive Cabinet, these leaders were announced:
• Rob Brinkerhoff, currently VP of Human Resources at Palmetto Health, will lead human resources for the health company and report to Chief Administrative Officer Greg Rusnak
• Vince Ford, currently Palmetto Health Chief Community Health Services Officer, will lead community health initiatives and report to Chief Clinical Officer Angelo Sinopoli, MD
• Todd Miller, Palmetto Health Chief Marketing and Communications Officer, will lead the new company’s marketing and communications and report to Chief Strategy Officer Malcolm Isley
• Establish additional councils to foster partnerships across our organizations and drive high-priority functions
• A task force is developing a recommendation for the company’s name to present to the SC Health Company’s Board of Directors
Watch for more announcements as the Executive Cabinet and Board of Directors continue to develop the leadership and organizational structure for the new company.
Last September, Prisma Health opened the The Family Birthplace–Patewood and Family Beginnings--Patewood at Patewood Memorial Hospital. Within its first four months, over 570 babies were delivered—with as many as 11 in one day!
The new unit, which serves moms-to-be with low-risk deliveries, is located on what was a vacant floor being held for future growth. The unit initially served patients of Piedmont OB/GYN and Greenville Ob/Gyn Associates, both Prisma Health-owned practices, but has expanded to include Highlands Center for Women.
As with all Prisma Health sites, the focus is on providing high-quality, patient- and family-centered care. In its first quarter the unit posted an impressive Press Ganey Overall patient satisfaction score of 85 out of 100! The unit also scored high marks in AANC Magnet® Recognition Program measures for patient satisfaction, with most scores averaging at or better than the national mean.
Fast Fact: More than 7,100 babies were born during FY17 at Prisma Health facilities: Greenville, Greer, Laurens, Oconee, and Patewood hospitals, and Greenville Midwifery Care & Birth Center.
Aurelia “Ree” Dye, clinical coordinator/Cypress Internal Medicine–Patewood, saw a patient fall outside the building and ran to help. The patient was bleeding from a gash in the head. While a co-worker called EMS, Dye calmed the patient and applied pressure to the wound. She stayed with the grateful patient and family and kept them calm until EMS arrived.
Charlotte Hall, NP, Spartanburg Pediatric Health Center, listened carefully to a mother who believed something other than a virus was causing her child’s pain. Hall agreed as she listened to the mom describe the symptoms and their duration. Hall immediately arranged for the child to see a pediatric surgeon. The child was found to have swallowed a small bracelet.
Sharon Schrank, RN, Pre-Anesthesia Assessment/Cross Creek Surgery Center, showed compassion when a patient in severe pain with end-stage cancer arrived for an assessment. Rather than have her sit in the waiting room, her family had let her stay in the car. Thinking quickly, Schrank took a computer and blood pressure machine to the car and completed the assessment so that the patient would not have to go into the building.
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Erin Shepherd, RN, The Family Birthplace–Greer, “is a hero” to a grateful family. After the birth of her son, the mother underwent a routine procedure. When problems developed, Shepherd kept the patient calm. She sprang into action when the patient’s heart rate dropped, immediately beginning chest compressions. “As far as we are concerned, she saved my wife’s life,” the husband wrote.
Jan Mielke, physician practice specialist/Greenville ENT–CC, is recognized for her determination and persistence on behalf of an out-of-town patient. Mielke had only a Post-it note of information and no records from the patient’s doctor. It was the holidays and the schedule was packed. Undeterred, Mielke emailed, phoned and skyped other office locations until she found an opening—all the while keeping the patient apprised.
Tracy Washington, laboratory section leader/GMH, made sure a specimen was delivered and processed for a time-sensitive test. The specimen had to be processed within an hour of being drawn. Washington made sure the courier knew exactly where to deliver the specimen. She alerted the lab that it was coming and required immediate attention. Thanks to her diligence, the patient’s treatment was not delayed and another blood draw was avoided.
The Greenville Health System Stellar Service program is an employee recognition program that recognizes employees for demonstrating service behaviors that are above and beyond. Such recognition ranges from individual recognition within a department to the Prisma Health Employee of the Year award. A story about an employee should stand out as exemplary. Exemplary means serving as a model or an example worth imitating. The behavior should contribute toward patient and family focused care or the equivalent type of service and focus for other customers, including fellow employees. Click here to nominate an employee for stellar star recognition.
David Greene is the Volunteer of the Month for January. A volunteer at Hillcrest Memorial Hospital since September 2007, Greene works every Friday covering the main reception desk at both the hospital and Medical Office Building. He greets everyone with a smile and helps visitors find their way. He also assembles patient admission packets and makes sure he has stock for new packets.
Virginia Coble is the Volunteer of the Month for February. Since 2005, Coble has served Greenville Memorial Hospital in the Emergency Trauma Center, Intensive Care Waiting Area and Hospitality Shop. She frequently helps with special projects such as respiratory fit testing, flu vaccination drives, and United Way and Prisma Health retiree events. She recently rotated off the Greenville Memorial Medical Campus Auxiliary Board.
What Makes a Team?
What makes a team? This issue’s COMPASSION standard—offer support and demonstrate teamwork to others—emphasizes the importance of working together to serve our patients. Here are some qualities that make up great teams:
Trust is one of the most critical characteristics of a team. Without it, we become distracted from the common goal. Each member is a trained professional whose skills are necessary to meeting the team’s objectives.
Encouragement is one of the easiest ways we strengthen our teams. Tell colleagues when they’ve done a good job. Manage up individuals on your team. Encouraging one another makes a positive difference for your colleagues. And research shows that it helps alleviate anxiety for patients and customers.
Attitude—the right attitude—can make all the difference in the world. Bringing your best self to work benefits you, your team and those you serve. When positive attitudes merge, great things are accomplished.
Mentors within a team are valuable resources, especially to new members. If you have never taken on a mentor role before, consider the unique gifts you bring to your team. How can you help others develop their skills for long-term success?
Adapted from a 2013 column by Renee Alexander, Organizational Development consultant, Prisma Health Academy of Leadership & Professional Development.
Connie Steed, RN, MSN, CIC, FAPIC, will be recognized at the National Association for Professionals in Infection Control & Epidemiology (APIC) conference in June for achieving the APIC President’s Distinguished Service Award. This lifetime achievement award recognizes outstanding contributions of an APIC member at a national level.
Matt Hudson, PhD, was selected to serve on the Patient Centered Outcomes Research Institute (PCORI) Merit Review Committee, where he will review grant applications to determine their responsiveness to priorities such as care system improvement and elimination of care disparities. PCORI funds research that helps patents and caregivers make better informed decisions about their health care.
Bobby Masocol, MD, Center for Family Medicine; Beth Morris, MD, Greenville Family Medicine; and Susan Satterfield, MD, Cypress Internal Medicine–Maxwell Pointe, are among the first 204 physicians to receive board certification in Lifestyle Medicine through the American Board of Lifestyle Medicine.
Lifestyle Medicine, defined by the American College of Lifestyle Medicine, is the use of evidence-based lifestyle therapeutic approaches, such as a predominantly whole food and plant-based diet, physical activity, adequate sleep, stress management, tobacco cessation and other non-drug modalities to help prevent, treat and even reverse chronic disease.
Cedrek McFadden, MD, colorectal surgeon with Prisma Health, has been selected as a Liberty Fellow for the Class of 2019. This fellowship is a statewide leadership initiative founded by Anna Kate and Hayne Hipp, Wofford College and The Aspen Institute.
William F. Schmidt III, MD, PhD, VP of Development for the Health Sciences Center and Nikki Stafford, MBA, MS, OTR/L, FACHE, CKT, administrator for Children’s Hospital and Neurosciences, are among 40 community leaders chosen to take part in the Riley Institute at Furman University’s Diversity Leaders Initiative.
Greenville Health System was honored during the South Carolina Hispanic Chamber of Commerce ¡Impacto! Excellence in Business Awards ceremony. Prisma Health was recognized for its support of the chamber’s mission over the last decade.
Jennifer Snow, director, Accountable Communities and the PASOs (Perinatal Awareness for Successful Outcomes) team has received a $15,000 grant from the USDA via DHEC and the University of South Carolina. The award will provide continued support for PASOs. During the project period, 387 people in Greenville County will be provided WIC information; 129 participants will be enrolled in the program. The team also will work to document barriers to service delivery and the enrollment process to better coordinate effective service delivery and partnership.
The Care Coordination Institute (CCI) has received Case Management Accreditation from the National Committee for Quality Assurance for its Care Management program and a Certification for Disease Management for its Condition Management program.
These two programs help drive patient engagement and coordinate care across the continuum. CCI’s continuum-based approach leads to improved health outcomes, positive patient experiences and reduced overall cost of care.
Greer Memorial Hospital has been designated a baby-friendly birthing facility by Baby-Friendly USA, joining an elite list of the nation's hospitals and birthing facilities earning this designation through the Baby-Friendly Hospital Initiative.
The initiative encourages and recognizes hospitals and birthing centers that maintain an optimal level of care for breastfeeding mothers and their babies, offering them the information, confidence and skills needed to successfully breastfeed. This global program is sponsored by the World Health Organization and the United Nations Children’s Fund.
Greer Memorial Hospital is one of three Prisma Health hospitals designated Baby-Friendly. Greenville Memorial Hospital and Oconee Memorial Hospital also have earned this designation.
Patewood Memorial Hospital has been named a 2017 Guardian of Excellence Award™ winner in Patient Experience The award honors top performing clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year in Patient Experience.
“Behind every specimen, there is a patient.” This statement has been Dean Benjamin’s philosophy throughout her 60 years working in the Prisma Health Microbiology Lab. At age 19 and a new graduate of the Prisma Health Medical Technology School, Benjamin started working in February 1957 at Greenville General Hospital. “It’s been a good 60 years,” she mused.
As supervisor of the Microbiology Lab, Benjamin has seen lots of advances in laboratory technologies and procedures. She also has witnessed Prisma Health’ evolution from a small local hospital system to a major regional academic health center. When asked what she tells her staff during times of change, she says, “Don’t sweat the small stuff. What is most important is the work in front of us. Patients, families and their medical teams depend on us for results that inform decisions about diagnosis and treatment.”
What hasn’t changed is the quality of people who work in the lab.
“The people are what keep me going,” she noted. “All share the same commitment and work ethic. Many are long-term employees.”
In 1982, Benjamin received the inaugural Laboratory Employee of the Year award. “It’s the highest honor I’ve ever received,” she pointed out. She is proud that this peer-nominated recognition has continued every year since then. Does she think about retiring? “A little bit,” she admitted, adding that she’d like more time to spend with her grandson.
Fast Fact: Prisma Health laboratories processed over 5.1 million lab tests in FY17!
The Child Life Program at Prisma Health Children’s Hospital recently received accreditation by the Association of Child Life Professionals (ACLP) for its clinical internship. ACLP accreditation for academic preparation assures that a program’s internship meets the Standards for Academic and Clinical Preparation Programs in Child Life as established in the Official Documents of the Child Life Council and the Essential Curriculum Topics for Child Life Clinical Internships.
The voluntary two-step process of self-study and external peer review seeks to evaluate, enhance and publicly recognize high-quality clinical internship programs.
The Prisma Health Child Life internship is offered to two applicants each fall and spring. The program is so well-regarded that it receives over 100 applications for the two spots.
Child life specialists are experts in child development trained to help children and their families cope with stressful events. They use play, self-expression, and educational activities to support children and families during medical experiences.
Children's Hospital is one of only two hospitals in the Upstate with Certified Child Life Specialists. The program has 17 specialists, 3 assistants and 3 facility dogs (Vivitar, Kalle and Kenzie).
Aaron Zeller, MD, program director for the expanding Family Medicine Residency program in Seneca, has hired the first two faculty members for the program: Jennifer Hanke, MD (currently practicing at Prisma Health Seneca Medical Associates), and Kati Beben, MD (currently practicing in Anderson).
Are you seeking assistance with developing your research proposal or finding resources? The Interprofessional Research Forum (IRF) now offers monthly research consultations. From beginning to advanced research and scholarly activity assistance, IRF can provide guidance and expertise for any stage of the research process. To learn more or to seek a consult visit, go to hsc.ghs.org/research/irf.
Prisma Health Steadman Hawkins Clinic of the Carolinas physicians and the Hawkins Foundation recently hosted traveling fellows from the Korean Shoulder and Elbow Society. The visit was through a program facilitated by the American Shoulder and Elbow Society.
Prisma Health was one of seven host sites chosen nationally. The fellowships promote the interchange of ideas surrounding current orthopaedic sports medicine issues at an international level.
The Prisma Health Center for Health and Occupational Services (CHOS) is an occupational medicine program that provides the following services: workers’ compensation, acute injury care, physical examinations, OSHA-mandated medical surveillance, drug testing/breath alcohol testing, Certified Medical Review Officer (MRO) services and routine immunizations. CHOS staff members include two board-certified occupational and environmental medicine physicians, nurse practitioner and occupational health nurses. Questions? Call 455-2300.
Prisma Health welcomes two newly acquired family medicine practices:
Palmetto Family Medicine
• Michael Zeager, MD
• Roslyn Foster, MD
• Kelsey Bunner, PA-C
• Emily West, FNP-C
3551A Rutherford Road, Taylors, SC 29687
Phone 522-4750, fax 522-4755
Simpsonville Family Medicine
• Paul Dillon Jr., MD
• Alberto Lopez, MD
1336 Hwy. 14, Simpsonville, SC 29681
Phone 522-4700, fax 522-4705
Prisma Health Gastroenterology & Liver Center has opened an office at 727 SE Main St., Suite 340, in Simpsonville (call 455-2888). It also provides services in Spartanburg at 2400 Boiling Springs Road (call 586-7560).
Prisma Health Pain Management also provides services in Spartanburg at 2400 Boiling Springs Road (call 599-0731).
An Ambulatory Congestive Heart Failure Clinic has opened at Carolina Cardiology Consultants, 877 W. Faris Road, Suite B, in Greenville (call 455-6983).
3-D mammography now is available at both Hillcrest and Greer Memorial Hospitals. This service also is offered at the Breast Health Center on Patewood Memorial Campus and at Prisma Health Outpatient Mammography on Faris Road in Greenville. For more information or to schedule a patient at any location, call 522-XRAY (9729).
Prisma Health Pediatric Urology now sees patients in Anderson at 2000 E. Greenville St., Suite 3500 (call 716-6490).
Deborah Metcalf, MD, is a Prisma Health Med-Peds doctor practicing at Clemson Primary Care (a practice of Baptist Easley), located at 101 Chapman Hill Road, Suite 201 (call 653-4071).
Transformation, innovation and coordinated care best describe the 2017 nursing goals. And they reflect the vision of Prisma Health president Spence Taylor, MD, that we are all clinicians with responsibility to actively and collaboratively partner to provide seamless care to all patients in all settings at the right time—every time.
Key to the foundation of nursing practice at Prisma Health are the tenets of the American Nurses Credentialing Center (ANCC) Model of Practice: Transformational Leadership, Exemplary Professional Practice, Structural Empowerment, New Knowledge and Innovation, and Empirical Outcomes. Here are some 2017 highlights with research and evidence-based practice as the umbrella for practice:
Transformative Leadership (advocacy, influence and change)
• Greer Memorial Hospital admirably received ANCC Magnet Recognition® in 2017. Greenville Memorial Hospital eagerly prepared for its Magnet site visit (which has since occurred in January).
• Regional chief nursing officers were appointed to partner with physician and administrative officers in meeting the unique needs of local patients and communities.
• Professional Practice Committees—the voice of Prisma Health frontline nurses—received leadership training and education to gain skills in aligning and advancing nursing practice.
• NDNQI (National Database of Nursing Quality Indicators) nurse engagement and satisfaction scores increased significantly—another sign of a participative leadership and practice environment!
Exemplary Professional Practice
• Prisma Health nurse-sensitive indicators improved measurably, meeting or exceeding Magnet program standards for nursing-sensitive quality outcomes.
Innovation, Education and Knowledge
• The Prisma Health-Clemson University partnership works to optimize the clinical learning environment for nursing students, facilitate workforce development and develop the pipeline for future Prisma Health registered nurses. The Clemson University School of Nursing building—named Clemson University Center for Nursing, Health Innovation and Research—under construction on the GMH campus physically connects to the USC School of Medicine Greenville building, reflecting our mission and vision for collaborative education with physicians and allied health professionals.
• We continue to embrace an environment of professional growth and education. The percentage of Prisma Health nurses with Bachelor of Science in Nursing degrees increased to 63.43%, impressive for an organization with over 4,500 nurses!
• Prisma Health standardized specialty certification reimbursement, including formal exam preparation.
FY 2017 was indeed a year for nursing excellence. Our achievements helped shape our FY 2018 goals for quality outcomes, workforce development, staffing and education. We have excellent nurses, leaders, physicians, and support clinicians who work together aligned in mission and personal passion to ensure quality outcomes in delivering compassionate patient- and family-centered care.
The bar for nursing practice appropriately continues to rise; we will rise with it for our patients and the communities we serve!
Michelle Taylor-Smith, MSN, RN, NE-BC, FACHE, Chief Nursing Officer
Willie Mae Chapman
Mary Ann Medwith
Mary Ellen Fischer
S. Grant Walker
Phyllis A. Jones
Kelly Ann Allen
Donna R. West
Jennifer F. Wilson
James S. Patterson
National Stop the Bleed day
March 31—Greenville Memorial Hospital, Skarupa Community Room. Drop in anytime between 9 a.m.-noon for FREE 15-minute hands-on training session and learn how to recognize and stop life-threatening bleeding. Questions? Contact Mike Walls, Trauma Injury Prevention and Outreach coordinator, at firstname.lastname@example.org or 455-5313.
Community Health Summit
April 7—TD Center, Greenville, 10 a.m.-2 p.m. The theme of this year’s event (formerly known as Minority Health Summit) is Community in Unity for Health Equity: Addressing Diabetes and Mental Health. Features include a youth/student focus on health careers, physician panel, cultural nutrition speakers, on-site community health partners, basic health screenings, health risk assessments and more. Lunch is included at this free event. Learn more or register at ghs.org/summit.
Upstate Heart Walk
April 18—Downtown Greenville, 9:00 a.m. Join Team Prisma Health in this annual event to help fight heart disease and stroke. Learn more and register here.
5th Annual Care Coordination Institute Symposium
April 23-25—Hyatt Regency, Greenville. This annual event is geared toward thought leaders driving healthcare transformation, and is well attended by physicians, providers, administrators, employers, researchers and other professionals nationally. Register today to learn from industry innovators and leaders engaged in the transformation to value-based health care. Learn more or register here.
10th Annual Prisma Health Swamp Rabbit 5K
May 4—Gateway Park, Travelers Rest, 6:30 p.m. Hop on over to ghs.org/community/swamprabbit5k and sign up early for a $6 registration fee ($15 starting 4/28).
March for Babies
May 4—Fluor Field, 6:15 p.m. Join the Prisma Health team in this 3.1 mile walk to “help more babies be born healthy.” Learn more at marchforbabies.org/EventInfo.
Dragon Boat Upstate Festival
May 5—Lake Hartwell. This annual benefits cancer research and survivorship programs at the Prisma Health Cancer Institute (Including Institute for Translational Oncology Research, Center for Integrative Oncology and Survivorship, and Center for Cancer Prevention and Wellness) and the South Carolina Ovarian Cancer Foundation.
Donate to Dragon Boat at Prisma Health Cafeterias
Support the Cancer Institute by donating to the Dragon Boat Upstate Festival at cash registers in all Prisma Health cafeterias. You can donate by using cash, debit or credit cards when purchasing items. Ask a cashier for more information.
Angel Tree Branches Out
In December, angels across Prisma Health and throughout the community took part in the annual Angel Tree project sponsored by Patewood Medical Campus (PMC) to benefit patients served by Children’s Hospital Outpatient Center (CHOC).
Special thanks are extended to the many angels at Material Services at CHOC and PMC, Wound Care, Revenue Cycle, Steadman Hawkins, ATI Physical Therapy, CHOC Registration, CHOC and PMH Labs, Valiant Player, Engineering, The Hand Center, Anesthesia Services, Vascular Health, Fresh Water Systems, Boswell Water, Carolina Plastic Surgery & Aesthetics, Center for Developmental Services and Patewood Memorial Hospital.
This year, 55 children received Angel Tree gifts that included scooters, wagons and backpacks. Each child received a box of toys, clothes and other surprises as well as a variety of canned goods!
A Year of Extraordinary Effort
Read about Prisma Health’ dedication and contribution to our communities in the system’s 2017 Report to the Greenville Health Authority.
We're proud to announce that in this past year, we provided over $1 billion in care for Medicare and Medicaid patients (p. 5-7), provided $418+ million in total quantifiable community benefits (p. 5), and received significant recognition for our quality, safety and diversity initiatives (p. 21-22, 45-47).
Read the full report at ghs.org/GHAreport2017.
Children’s Hospital Honors WYFF 4
In December, Prisma Health named the playroom in Children’s Hospital in honor of WYFF 4. For over 25 years, WYFF 4 has helped Prisma Health raise awareness about organ donation, child safety, neurologic disorders and other healthcare issues. In 2006, the station partnered with Children’s Hospital to help make the system’s first Virtual Toy Drive a success.
For 11 years and counting, WYFF 4 has gifted on-air promotions and news broadcasts that have helped the Virtual Toy Drive raise funds to purchase equipment, clothes, toys, books, games, electronics and more for Children’s Hospital.
Connect with us. Learn what's going on at Prisma Health.
Access The View on the Employee Access page at ghs.org
and the News and Communication page on Plexus
Volume 68, Issue 6
We stand on the brink of a new year and a new era for health care in our state. We all get to play a role in that change as team members across Prisma HealthSM, from the Upstate to the Midlands.
For all those changes taking place – like getting used to a new name and a new look – what is most important remains constant: providing high-quality patient- and family-centered care and for upholding our century-old commitment to the people and the communities that we serve.
That commitment was evident in just about every corner of the Upstate during Fiscal Year 2018. Here is just a glimpse:
Prisma Health Screening Services provides wellness screenings across the Upstate. Its team members are on hand at Prisma Health-sponsored events such as Take a Loved One to the Doctor Day and the Community Health Summit as well as various activities sponsored by community agencies. The Mobile Health Clinic brings health services into some of Greenville’s most medically underserved areas. These efforts also have reduced ER use and lowered medical costs. Through Neighborhood Health Partners, Prisma Health deploys teams of community paramedics, community health and social workers, and clinicians to conduct home visits.
New Car Seat Inspection Station
In April, Greenville Memorial Hospital became the site of the first hospital-based car seat inspection in South Carolina. Located in the hospital’s North Parking Garage, the station is made possible thanks to funding from Kohl’s, Prisma Health’ Bradshaw Institute for Community Child Health & Advocacy, and Safe Kids™ Upstate.
Free Flu Shot Clinics
In FY 2018, Prisma Health sponsored free flu shot clinics at many of its hospitals as well as community locations such as the Eastside YMCA, Greer First Presbyterian Church and Trailblazer Park in Travelers Rest.
Community Health Summit (formerly Minority Health Summit): This annual event’s name change reflects a broader outreach across the Upstate. A record number of community health agencies and safety-net providers, including several Prisma Health departments, offered free screenings and information on health and community services. More than 300 health screenings and 100 health risk assessments were conducted during the 2018 event.
Prisma Health-sponsored classes, seminars and support groups focus on a wide range of health topics year-round across the Upstate.
Roger C. Peace Rehabilitation adaptive sports programs include cycling, wheelchair basketball and golf clinics.
Prisma Health supports local organizations that share our common goals for helping people live healthier lives. Sponsorships not only show our support for the community, but also demonstrate our gratitude. Many organizations provide direct support to Prisma Health services for treatment of patients and support for them and their families.
Our community hospitals partner with local governments, schools and agencies, working with them to support healthy communities.
Established in 2016, this entity is committed to investing $100 million into Upstate endeavors focused on improving the health and safety of our communities. This investment is in the form of grants awarded to individuals and organizations to develop programs and initiatives that benefit the health of our community.
Demonstrating that compassion is a common value across the system, team members in practice offices, hospital units and outpatient facilities come together to support patients, families and fellow team members in need. Examples include collecting hygiene supplies for the homeless, sponsoring team member families through Joy of Giving and holding bake sales to help offset medical costs for fellow team members.
For 19 years, Children’s Hospital Outpatient Center team members have selected one child from each pediatric specialty practice to receive Angel Tree gifts. In 2018, team members from across Prisma Health helped provide 50 children with toys and clothing and their families with food boxes.
Want to keep up with how Prisma Health shows up in the community? Follow us on Facebook, Instagram and Twitter, and subscribe to our blogs at ghs.org/healthcenter.
"I am excited for what we will accomplish
together in the new year."
At Prisma Health, we are committed to improving the quality of life for everyone who comes through our doors. This commitment is possible because you, our team members, live our mission every day. You are highly motivated, well trained, and your skills are in demand everywhere in the country. I am thankful you choose to serve our community and deliver high-quality, patient-centered care each day – even during challenging times.
Together, we create one-of-a-kind care and treatment opportunities, develop innovative technologies and programs, and support unique community partnerships. We also educate thousands of students in numerous academic programs, including residency and fellowship programs, USC School of Medicine Greenville, and the Clemson School of Nursing. We not only are training future health care professionals, but we also are setting the standard of care.
In FY2018, here are just a few of the impressive and important goals we accomplished together:
• Greenville Memorial Hospital achieved Magnet®designation by the American Nurses Credentialing Center.
• Greer Memorial Hospital was designated a baby-friendly birth facility by Baby-Friendly USA.
• Prisma Health Cancer Institute achieved a landmark 1,000th stem cell transplant.
• Our Cerebrovascular & Stroke Center earned The Joint Commission’s Gold Seal of Approval and American Heart Association/American Stroke Association’s recognition for Advanced Certification for Comprehensive Stroke Centers.
• Prisma Health received the 2018 Gage Award in recognition of population health activities that improve care delivery, access and value while improving health outcomes.
Together, we are transforming the way care is delivered and, most important, we are changing lives. For that, I want you to be proud.
Know that our opportunities for 2019 are even brighter as Prisma HealthSM. Changes made in 2018 will allow us to explore new, innovative ways to advance care with even greater impact. Our FY2019 operational targets, formerly known as pillar goals, will help us further this progress as Prisma Health’s Upstate affiliate. I am excited for what we will accomplish together in the new year.
As 2018 draws to a close, I want to share my personal appreciation for everything you do for our community. Your talents, skills and compassion bring hope to our patients and families, and I am truly grateful for your enduring commitment. Thank you!
Spence M. Taylor, MD
Hometown: Charlotte, NC
Family: Husband Roderick, four children and first grandchild, born the day before Thanksgiving!
Work/life balance: recently started running, reads passionately, binges on TV crime shows
Learn more about the Office of Patient Experience, read success stories and more at
Nursing wasn’t Toni Land’s first career choice. It was computer science. But after a college internship, she decided she was on the wrong path. Clueless as to what she really wanted to do, she quit school and went to work.
She drove a school bus for two years and worked nights at McDonald’s. Then one day, while visiting a friend in the hospital, she found her path. As she watched nurses provide his care, she realized that “I’ve been taking care of people all of my life – this is what I want to do.”
Land began her nursing career on a general pediatrics floor and later served various roles in pediatric, adult and oncology nursing. After several leadership roles, she blazed a new trail when she left nursing to lead a corporate process improvement team focused on developing nursing models. This was the first step to leading teams to improve patient experience.
“Coming from a pediatric background where there is so much interaction with patients and families, I embraced the idea of a more holistic approach that looked at taking care of families,” she said.
In 2016, Land joined Prisma Health as director of the Office of Patient Experience, which partners with teams across the organization to develop, customize and implement behaviors that directly impact the experience of patients, families and team members.
Patient Experience officers work in assigned regions, helping care teams in various settings implement behaviors proven to positively impact patient experience. The Patient and Family Relations team helps patients and families voice their concerns and facilitates service recovery whenever possible.
The Beryl Institute defines patient experience as “the sum of all interactions, shaped by an organization's culture that influences patient perceptions, across the continuum of care.” Land emphasizes that all team members, regardless of their role, can promote a positive patient experience.
Communicating clearly is the best thing we all can do, she noted: “Communication is the foundation of life – and the root cause for why we don’t meet expectations. Do we regularly practice good communication skills? Do we pause to think how our listener will receive the words we say?”
Land is proud of her team’s work and honored to serve with the many team members who every day strive to improve the patient experience.
“2018 was an exciting year and the year that the organization met our inpatient patient experience target,” stated Land. “I definitely attribute that to the efforts of my team. They are superstars, go-getters, innovators and a huge blessing in my life.”
Certified Zero Harm Awards
Six Prisma Health hospitals received the “Certified Zero Harm Award” by the S.C. Hospital Association. Congratulations to Baptist Easley, Greenville Memorial, Greer Memorial, Hillcrest Memorial, Laurens County Memorial and Patewood Memorial hospitals for preventing infections in the areas below over an extended time!
• Baptist Easley Hospital: surgical site infections in knee replacement surgery.
• Greenville Memorial: central line-associated blood stream infection (CLABSI) in Cardiovascular ICU and Neurological Trauma ICU.
• Greer Memorial: CLABSI, methicillin-resistant Staphylococcus aureus (MRSA), and surgical site infections in knee and colon surgeries.
• Hillcrest Memorial: CLABSI in Med-Surg ICU, MRSA hospital-wide, and surgical site infections in hip replacements, knee replacements and colon surgeries.
• Laurens County Memorial: MRSA hospital-wide and surgical site infections in hip replacements and abdominal hysterectomies.
• Patewood Memorial: MRSA and Clostridium difficile hospital-wide, as well as surgical site infections in abdominal hysterectomies.
Since 2014, SCHA has given Zero Harm Awards to hospitals on the forefront of preventing medical errors. To earn this award, hospitals must experience no preventable hospital-acquired infections of a specific nature over an extended time. Data are independently verified by the SC Department of Health and Environmental Control, recognizing the exceptional achievement the hospital or its unit has made to provide safe, high-quality care.
Three Prisma Health Hospitals Receive ‘A’ for Safety
Greer Memorial, Hillcrest Memorial, and Oconee Memorial hospitals have received “A” rankings from the Leapfrog Group. The Leapfrog Hospital Safety Grade uses national performance measures from the Centers for Medicare & Medicaid Services, Leapfrog Hospital Survey, Agency for Healthcare Research and Quality, Centers for Disease Control and Prevention, and American Hospital Association’s Annual Survey and Health Information Technology Supplement.
Mark Krom, DO, Center for Pediatric Medicine, gave a listening ear and support to the mother of a patient. She had become tearful during her child’s appointment. When Dr. Krom asked her what was wrong, she told him that she was overwhelmed and didn’t have time to see to her own health issues or celebrate her birthday. Dr. Krom encouraged her to take care of herself and sent her flowers on her birthday.
Benjamin Manning, MD, Surgery/GMH, was recognized for helping a family cope with a loved one’s death. He was nominated by a family member, who also is an OR nurse, who wrote, “I know my role as a nurse during a crisis, but this time I was the family member.” In the family waiting room, Dr. Manning spoke to each family member with love and compassion. He answered many questions using terms everyone could understand and checked on the family throughout the night.
Megan Wright, MD, Greer OB/GYN, became a light in the darkness for a patient who was surprised when Dr. Wright not only asked about her mental health during her annual exam, but also listened and took her concerns seriously. Thanks to Dr. Wright, the patient was referred to a psychiatrist and counselor and is receiving treatment. “Dr. Wright was the first person I felt who truly wanted to help me and, for the first time in my life, I am making progress,” the patient wrote.
Jeff Marcengill, RN, Joint Center/OMH, was recognized for his kindness to a patient’s husband. The man was in the surgery waiting room while his wife underwent an emergency procedure. Jeff stopped to check on the man and then said he’d check on the man’s wife. He came back a little later with the information and something for the man to drink. He even checked back after the surgery. He was not part of his wife’s care team, but his kindness helped the man feel special during a difficult time.
Rachel Nelson, CNA, Med-Surg Nursing/LCMH, gave the gift of comfort and comfort food to three sets of patients and families having a tough day. At the end of her shift, she left to buy several “Frostys,” then delivered them to each of the patients and their family members. Everyone involved was grateful for her kindness and generosity.
Tina Walker, LPN, Laurens Family Medicine, demonstrated kindness and generosity that went beyond the patient’s medical need. The patient’s bank account had been hacked, leaving the patient with no money for groceries. Walker asked for her grocery list. After work, she bought every item on the list. She also picked up a meal from a local restaurant and delivered the groceries and the meal to the patient’s home.
Lillie Jones is the Volunteer of the Month for November. For 10 years, Jones has served in the ICU Waiting Room at Greenville Memorial Hospital. With her gentle manner and warm smile, she has become invaluable to the Visitor Services team. In addition, Jones works well with family members and easily relates to the situations they are facing.
Melissa Reilly is the Volunteer of the Month for December. A Prisma Health volunteer for nine years, Reilly serves one or two days a week, assisting with special projects and patient mail delivery. Reilly also volunteers one day a week at Shriners Hospital for Children. Her “can-do” attitude makes her a favorite of everyone she interacts with.
Team members are the heart and soul of this organization. Each of us is responsible for living our new purpose statement through our beliefs, which in turn, form our attitudes. We show our attitudes through the words we choose and the way we interact with others.
Our new Prisma Health Behavior Essentials were designed with the new purpose statement as a guide. They are a common set of behaviors for all team members and were built on the Behavior Standards from both affiliates.
You may recognize common threads such as communication, teamwork, mutual respect, hospitality and accountability.
• Support the wellness and well-being of others and myself.
• Be curious, learn continuously and strive to be my best.
• Encourage and build teamwork.
• Embrace change and grow.
Serve with compassion.
• Make sure each person feels visible, valued and respected.
• Create a welcoming and safe environment.
• Communicate clearly, kindly and thoughtfully.
• Live in gratitude and express appreciation.
Be the difference.
• Show up every day with a positive, will-do attitude.
• Take ownership and be accountable.
• Do the right thing – be honest and trustworthy.
• Exceed expectations for each person, in every moment.
Josh Bruce, RN, Pediatric ICU/GMH, received the DAISY Award for nursing excellence. Bruce was nominated for care he provided to a toddler who had suffered a massive stroke and the support and compassion he showed to the child’s parents. “He was the only nurse we all felt comfortable enough to leave our son with while we left to get much-needed rest,” the child’s mother wrote in his nomination.
Marilyn Bryant, CPCS, and Annette Pelfrey, CPCS, credentials analysts in the Prisma Health Medical Staff Services office, were named the 2018 Medical Staff Services Professionals for the state by the S.C. Association of Medical Staff Services. This peer-nominated annual recognition is given to medical staff professionals for outstanding contributions to their profession.
Family Medicine Community Faculty Member of the Year
University of South Carolina School of Medicine Greenville students recently named Robert Broker, MD, of Prisma Health Hillcrest Family Practice, as the Department of Family Medicine Community Faculty Member of the Year. John Emerson, MD, surprised Dr. Broker with this inaugural award at a recent departmental meeting.
Angelo Sinopoli, MD, Prisma Health CCO, and president and CEO of the Care Coordination Institute, has been appointed to the Physicians-Focused Payment Model Technical Advisory Committee (PTAC) by the U.S. Government Accountability Office. Congress established the 11-member PTAC in 2015 to provide comments and recommendations to the Secretary of Health & Human Services on physician payment models.
BMT Program Receives Aetna IOE Designation
Prisma Health Cancer Institute’s Blood and Marrow Transplant Program has received the Aetna IOE (Institute of Excellence) designation for bone marrow transplant. Aetna Institutes are a network of high-performing hospitals, clinics and health care facilities that offer specialized care. Aetna IOEs help patients facing a transplant select a health care facility meeting quality criteria for number of procedures, success rates, cost-effective care, readmissions and complication rates.
Designation eligibility includes accreditation by The Joint Commission and Foundation for the Accreditation of Cellular Therapy as well as certification by the National Marrow Donor Program.
Breast imaging team members in Hillcrest Memorial Hospital’s Radiology Department raised over $4,000 to benefit Susan G. Komen South Carolina (the South Carolina Affiliate of Susan G. Komen for the Cure). As in past years, the team sold T-shirts to support that organization’s mission to fund breast health services and breast cancer education and research across the state. This year, the team changed its strategy and worked with other imaging departments to put up posters to promote their efforts.
While spreading the spirit of the holidays, the Prisma Health Department of Psychiatry and Internal Medicine Associates of Greenville collected items for 2018 Mental Health America of Greenville County (MHAGC) Operation Santa Claus. MHAGC is proud of its 60-year tradition of Operation Santa. This program’s goal is to deliver gift bags to mental health centers, supported housing and other organizations that serve individuals with chronic mental illness.
Team members collected health and hygiene products that many struggle to afford on a limited budget or because of homelessness. In giving to Operation Santa, donors are supporting and encouraging those with chronic mental health conditions to know they are not alone and forgotten. Often, these donations are the only gifts that Operation Santa recipients receive during the holidays.
North Greenville Hospital now offers the new 1.5T Philips Ingenia MRI system, the first of its kind at Prisma Health. The wide-bore 70-centimeter magnet offers better patient comfort and can lower anxiety in patients who feel claustrophobic in traditional scanners. Motion-control software reduces image degradation because of patient breathing, while upgraded MARS software reduces metal artifacts. Imaging tests include MR angiography, neuro exams, abdomen and pelvis studies, dynamic studies and MSK. (MR elastography will be added soon.)
Questions? Call 455-9244.
You now can access the Health Sciences library’s homepage simply by using your Prisma Health login credentials. Here’s how:
This access takes you to the new library homepage featuring OvidDiscovery, a specialized interface for biomedical research content across all vendor platforms. It also allows authentication and usability without registering or accessing through Athens. Note: Athens remains available.
Questions? Contact email@example.com or 455-7176.
Hillcrest Family Practice
Jennifer Ellis, MD, and Gigi Lattimore, DNP, have moved next door to Bldg. B at 719 SE Main St. All remaining providers are continuing at 717 SE Main St., Bldg. A. The current phone number (522-5400) serves both offices; the new fax number for Bldg. B is 522-5465.
The Lung Center
The Lung Center–Simpsonville now is open at 727 SE Main St., Suite 120, in Simpsonville. The office offers full services for pulmonary diseases, including sleep disorders and lung cancer screenings. Questions? Call 454-6700.
Department of Pediatrics Changes
• Child Advocacy Medical Program (CHAMP) is now called Pediatric Abuse & Neglect.
• Pediatric Pain Medicine has new phone and fax numbers: 522-4888 (phone) and 522-4885 (fax).
Subscribe to these great Prisma Health online publications at https://www.ghs.org/newsletters.
The Checkup. This monthly e-newsletter highlights health-related blogs, news and events as well as lists our new providers.
Inside Health. Fun facts and heart-warming patient stories are found in this e-magazine that focuses on the latest advances in health care at Prisma Health and the impact our programs and services make in the community. Read Inside Health here.
Prisma Health Cancer Institute News. Check out the latest cancer innovations, programs and practices at Prisma Health. This monthly e-newsletter also features information for enrolling in clinical trials and a calendar for support groups and cancer-related events across the Upstate.
Kulik has earned the Board Certified Patient Advocate (BCPA) credential. Now in its second year, the BCPA is built on standards of excellence for patient advocacy. This certification recognizes professionals who excel in patient advocacy. These professionals understand the complexity of family patient and family experience and seek to resolve grievances. She is one of 337 BCPA- certified professionals in the world, one of six in S.C. and the first for Prisma Health.
Learn more about the BCPA certification at https://pacboard.org/bcpa-certification.
Varughese is the second Prisma Health team member to become a Certified Patient Experience Professional (CPXP). Toni Land, director of Patient Experience, is the first. CPXP certification demonstrates clear qualifications to senior leaders, colleagues and the industry. In addition, achievement of certification highlights a commitment to the profession and to maintaining current skills and knowledge in supporting and expanding the field of patient experience.
Learn more about the CPXP certification at https://www.pxinstitute.org/certification.
Mary Helen Davis
Mary Jane Rogers
Life Center® Holiday Hours
• Mon., Dec. 24: 5 a.m.-noon; no group fitness classes
• Tues., Dec. 25: Closed
• Wed., Dec. 26: 8 a.m.-9:30 p.m.;
no group fitness classes
• Mon., Dec. 31: 5 a.m.-4 p.m.;
group fitness classes will meet
• Tues., Jan 1: Closed
• Mon., Jan. 21: 8 a.m.-4 p.m.; no group fitness classes
MLK Jr. Diversity Leadership Luncheon
Jan. 18—GMH Skarupa Community Room, 11:30 a.m. This 12th annual event is open to all Prisma Health employees, but registration is required as seating is limited. To reserve your free seat, contact Organizational Equity by Jan. 6 at firstname.lastname@example.org or 455-7115.
Ice on Main
Now-Jan. 15—Downtown Greenville. Bring the family downtown for ice skating! Tickets are $10 on-site, which includes skate rental. Skate sleds for those with a disability are free thanks to Prisma Health’ Roger C. Peace Hospital; to reserve a sled, call 455-3262.
LoseWell: Join our Next Session!
Jan. 9-April 3—Wednesdays at Greenville Life Center, 5:30-7 p.m. This program is for team members, spouses and community members over age 18 who may or may not need to lose weight but want to make a lifestyle change. To learn more or enroll, contact Samantha Bookbinder at email@example.com or 522-3136.
Greenville News Run Downtown
Jan. 19— Main Street, Greenville, 9 a.m. This Corporate Shield 5K run/walk event is for all ages. Entry fees for employees and their immediate family members may be reimbursed through the Prisma Health Recreation Committee. Contact Caci Scroggs at firstname.lastname@example.org for details. Sign up and find race information here.
Prisma Health Half-marathon and 5K
Feb. 23—Gateway Park, Travelers Rest, 7:30 a.m. (half-marathon); Swamp Rabbit Café and Grocery, 205 Cedar Lane Rd. Greenville, 7:30 a.m. (5K). Learn more and register here.
Get Moving in 2019!
Winter doldrums have you in a slump? Rev up your routine with MoveWell! This online fitness resource delivers great workout ideas each month via video, breaking them down into their individual movements so you can see exactly how to do them, whenever you want. Workouts are developed and demonstrated by our supervisor of Group Fitness and Aquatics Programs at the Prisma Health Life Center. Plus, you can join the MoveWell Facebook group (accessible through the Prisma Health Facebook page) to connect with others who are participating and encourage each other to stay committed to your workout goals. Learn more.
On November 9, Prisma Health hosted its annual Veterans Day celebration in the auditorium of the Clemson University Nursing building on Greenville Memorial Medical Campus. The event honored those in our community and at Prisma Health who have served or are currently serving in our nation’s armed forces. The ceremony included Color Guard and Honor Guard, recognition of those missing in action or who are prisoners of war, and presentation (see below) of the Gold Star Mothers wreath in memory of those who died serving their country.
Purchasing an item for Children’s Hospital through Virtual Toy Drive is like shopping online: It’s fast, convenient and will match what the donor wishes to give with a current need in Children’s Hospital. Items start at $2.50, so anyone can make a difference! Donate here.
Farm to Belly, an innovative partnership of Greenville Health System, Feed and Seed, and Head Start, received the 2018 Dick and Tunky Riley WhatWorksSC Award for Excellence from the Riley Institute at Furman University and South Carolina Future Minds. This annual honor recognizes an education initiative improving the lives of students in South Carolina.
Farm to Belly aims to prevent childhood obesity, especially in low-income families, by increasing physical activity and healthy eating behaviors in students. The initiative supplies children with fresh fruits and vegetables, recipe kits to encourage family food preparation at home, sets up a “market” to let children and their families explore and “purchase” various fruits and vegetables, and implements music and movement in the classroom. Children participating in the initiative also plant and manage a vegetable garden.
Connect with us. Learn what's going on at Prisma Health.
Access The View on the Employee Access page at ghs.org
and the News and Communication page on Plexus
Bethany D. Arrington, CNM, MSN
Director, Midwifery Services
Hello! I am a native of the Upstate and relocated here from Charleston, SC to join Greenville Midwifery Care. I graduated in 2012 from East Carolina University with a Master of Science in Nurse-Midwifery. I love being a nurse midwife and educating women and the public on the midwifery model of care.
As director of this practice, I look forward to propelling midwifery forward in the Upstate and nationally. My background includes low and high risk obstetrics and I have a passion for birth and supporting women and their choices. I am honored to be a part of these important moments of a woman's life. I also have a special interest in minority women's health and hope to provide care that decreases health disparities in the community.
In my free time I love to catch up on sleep or travel with friends and family. I look forward to meeting you!
Janelle Alier, CNM, MS
I am a native of Detroit and have lived and worked in Greenville since 2004. Starting as a Labor & Delivery nurse at Greenville Memorial Hospital, I have worked for Prisma Health since 2008, and completed my Master’s Degree in Midwifery with Philadelphia University in 2016. I am thrilled to be participating in the care of women and families with Greenville Midwifery Care! What a privilege to assist women through pregnancy, birth and beyond. I love all things women, babies, health and birth, but I am especially interested in teaching and inspiring women to be knowledgeable about and comfortable in their bodies. I believe whole-heartedly in midwifery care and look forward to partnering with you, the women and families of our beautiful city of Greenville, South Carolina!
When I am not practicing or day-dreaming about midwifery, I enjoy time at home with Netflix and my cats, visiting my sisters in Michigan, running on the Swamp Rabbit Trail, and searching for the perfect cup of coffee with my husband.
Susan Cheek-Williams, CNM, DNP
Thank you for your interest in learning more about Greenville Midwifery Care. I have been a part of Prisma Health since 1998 as a labor and delivery RN and as a Certified Nurse-Midwife. I graduated from the University of Cincinnati in 2009 with a Masters in Nurse Midwifery and from the Medical University of South Carolina in 2012 with a Doctorate in Nursing Practice. My educational background has led me to truly understand the holistic care required to practice both the art and science of Nurse Midwifery. In my opinion, one of the greatest benefits of our practice is that we practice as part of an integrated health care team. Greenville Midwifery Care is a midwife-led practice which strives to provide full-scope authentic midwifery care to low risk women; however, as part of a team, we also have access to state-of-the art medical care for mother or baby when needed.
Caring for women and their families during pregnancy and birth is an honor. I have always believed that education and facilitating wellness during pregnancy better prepares women to achieve the type of birth experience that they are seeking. My passions include eliminating disparities in women's health, providing education and anticipatory guidance during pregnancy and birth, as well as ensuring women have equal access to preventative care.
I spend most of my time away from work reading, catching up on sleep, spending time with my husband, Josh, and catering to the needs of my spoiled canine children Mia and Reuben. We look forward to you joining our extended Greenville Midwifery Care family!
Barbara Davenport, CNM, MSN
I was drawn into midwifery as a nursing student back when birth was very medical. Women labored alone and didn't even get to hold their newborns until they were a few days old. I knew there had to be a better way to birth, the way we were designed.
I started to research the natural birth movement as Lamaze was taking root. I read Ina May Gaskin's book, Spiritual Midwifery; I was hooked. Women have an innate capacity to birth, and helping families tap their God-given strength to experience a healthy birth is my privilege.
I received my nursing diploma from Toledo Hospital School of Nursing in Ohio, bachelors in nursing from the University of Michigan, and Master of Science in Midwifery from the University of Minnesota in Minneapolis. I have worked as a nurse-midwife for 32 years. I treasure welcoming new life into the world, even after 2,000 births!
Working with expecting families is a true joy. I love helping couples understand the changes of pregnancy; learn to cope with the discomforts, offer birth choices, and support women through labor, whether it's water birth or an epidural. I believe each woman deserves an appointment with enough time to have all her questions answered and share information needed for a healthy birth.
My husband Ric and I have three adult children and two sweet grandchildren. I enjoy exercise, tennis, hiking, Bible study, and time with my church family.
Kim Fitzgerald, CNM, MSN
I have been a nurse midwife for over 30 years in both high and low risk settings and with both in-hospital and out-of-hospital birth. I received my nursing degree from Clemson University and my masters degree from St. Louis University.
I believe that pregnancy and birth are wonderful opportunities for a woman to feel strong, powerful, supported, and safe. For that to happen, she needs to be cared for by the right people in the right environment. Nurse midwives are specialists at that type of care.
I think we all, pregnant or not, on any life path, want to be listened to and treated with kindness and respect. I am always mindful of that goal when working with women and families. I feel that this work helps me continuously grow and to help others do the same, and for that I am immensely grateful.
My husband, Paul, and I have, between us, five amazing daughters and much-loved grandchildren. I am always reading, I love to eat, and I try to spend time with my daughters and their families whenever I can.
Miranda Flowers, CNM, MSN
I am an Alabama native who first came to Greenville as a student at Furman University, where I received my bachelors in Health Science in 2014. While at Furman, I became drawn to midwifery first through the documentary The Business of Being Born and then through Ina May Gaskin’s Spiritual Midwifery. After graduating from Furman, I went on to Columbia to receive my Bachelors in Nursing and Masters in Nurse Midwifery.
I received my training both in a busy hospital setting as well as a rural home birth practice. I am so thrilled to be in a practice that offers patients the option to birth in the setting of their choice. I believe that pregnancy and birth are a normal life event, and our role as midwives is to educate and empower women about their bodies and to respect their choices. In addition to pregnancy and birth, I am also passionate about providing well women care, from contraception and sexual health counseling to menopausal care.
Samantha D. Twyman, CNM, MSN
I received my Bachelor of Science in Nursing from Bellarmine University in Louisville, KY, and my Master of Science in Nursing from Vanderbilt University in Nashville, TN. I have been a midwife for four years and especially enjoy helping women learn all their options in regard to their healthcare.
Whether it's contraception, infection screening, pregnancy and birth, or menopause, I feel it's an incredible privilege to work alongside women as they decide what experiences they want in life and what they want out of their relationship with their midwife. The word midwife means "with woman," and I feel strongly that, while this applies to pregnancy and birth in a very special way, it also applies to women who choose to delay having children or not to have children at all, and to women who are beyond their childbearing years.
My partner Hampton and I spend our free time traveling, playing board and card games, going for hikes, looking for new and exotic foods to try, and caring for our two rescue dogs, Jasmine and Ellie.
Maureen Nowak, CNM, MSN
I was born and raised in a suburb of Cleveland, Ohio where received my undergraduate nursing degree at a small private college. While working as a nurse in a high-risk Labor & Delivery unit, my love and desire for physiologic birth began. I began my midwifery education early on in my nursing career and graduated from Frontier Nursing University with my Master of Science in Nursing in 2011. Before discovering the incredible Upstate of South Carolina, my husband Adam and I lived in Murrells Inlet, South Carolina for several years.
My career as a midwife began as an uphill battle to search for the chance to offer women some of the many options that should be routine and expected of every obstetric provider. I am overjoyed to be part of a practice that truly offers women the high level of care that they deserve. Growing up with five sisters has given me so much insight into how unique and complex women are, and I strive to care for each of my patients as if they were one of my own.
When I’m not busy learning and growing as a midwife, I am busy learning and growing as a mother of two little girls. I am constantly searching for the perfect balance as a Christian, a wife, a mother and a midwife, and I wouldn’t change it for the world. I am honored to be given the chance to play a small role in so many birth stories. Whether it’s your desire for a natural water birth or birth with an epidural, it is my desire and goal to help you achieve the birth that you’ve been dreaming of.